microsoft jackpot stole my coins

DianeBryant986 · Apr 10, 2017

I had over 7000 coins this morning now I went to play again and they started me out with 500. what gives

:)

Janneke van den Berg · Apr 10, 2017

Lost more then 4 mil on coins by Microsoft Jackpot

Hello there again is there anybody ?????????? Already post several days ago my problem with Microsoft Jackpot.

And there is no Subtopic for Microsft Jackpot.

Several days ago I logged in by Microsoft Jackpot. The Day before I had 4.893,??? coins however when I logged in there were no more then 2.000 coins.

What happened over there ????

Is somebody doing something about this.

Sure I will my more then 4 million coins back amound was 4.893,??? last 3 numbers I don't know anymore.

SO PLS DO SOMETHING ABOUT THIS PROBLEM ASAP.

ObliviousBag67 · Apr 10, 2017

lost nearly 10000 coins in microsoft jackpot. how do i get them back

lost nearly 10000 coins in microsoft jackpot. how do i get them back

Miss Bijoux · Apr 11, 2017

Hey there!

Can you doublecheck that you are signed into the same account that you were initially playing with? If so, I recommend signing out and back in to see if that helps restore your coin balance.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

DianeBryant986 · Apr 13, 2017

I did sign out then sign back in. This sort of takes the fun of playing out of it. I don't trust the game anymore.

Miss Bijoux · Nov 2, 2018

Hmm okay. I would recommend reaching out to the
Microsoft Jackpot team on Facebook and send them a message. We are unable to see any in-game data for that so don't have a way to verify the loss of coins or replace them if they were lost.

Thanks for understanding and apologies for any frustrations.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

DianeBryant986

I did sign out then sign back in. This sort of takes the fun of playing out of it. I don't trust the game anymore.

Miss Bijoux

Hmm okay. I would recommend reaching out to the
Microsoft Jackpot team on Facebook and send them a message. We are unable to see any in-game data for that so don't have a way to verify the loss of coins or replace them if they were lost.

Thanks for understanding and apologies for any frustrations.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Miss Bijoux

Hey there!

Can you doublecheck that you are signed into the same account that you were initially playing with? If so, I recommend signing out and back in to see if that helps restore your coin balance.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

EFEX Ed

About three weeks ago I started seeing a window in Microsoft Jackpot that stated my coin balance could not be sync'd with the cloud and to check my internet connection. I use the cloud coin saving feature because I play Microsoft Jackpot on a few different
machines. I do not have nor due I experience bad or intermittent connections to the internet on any of the computers I play Microsoft Jackpot on. This has to be a cloud storage problem that occurred when one of the windows 10 updates came down the line. All
the PC's I play Microsoft Jackpot on are running windows 10. All of the updates have been installed and verified. This has to be a Microsoft software glitch as I see it has happened to too many users on too many different machines. I have lost 126,000 coins,
my five day bonus of 1,000 coins and the ability to bank any new coins I get, But.......... Life goes on !!

Turtlelover8426

It is doing the same thing on the Microsoft jackpot game also. I tried to get into get my daily 1000 for the day and I could not get it. I would hope somebody would fix this soon. all my coins that I had over 1 million play coins are gone also. now I cannot
even play my Microsoft jackpot game. I really hope this problem will soon be fixed

microsoft jackpot stole my coins