microsoft jackpot steals my coins again

About three weeks ago I started seeing a window in Microsoft Jackpot that stated my coin balance could not be sync'd with the cloud and to check my internet connection. I use the cloud coin saving feature because I play Microsoft Jackpot on a few different
machines. I do not have nor due I experience bad or intermittent connections to the internet on any of the computers I play Microsoft Jackpot on. This has to be a cloud storage problem that occurred when one of the windows 10 updates came down the line. All
the PC's I play Microsoft Jackpot on are running windows 10. All of the updates have been installed and verified. This has to be a Microsoft software glitch as I see it has happened to too many users on too many different machines. I have lost 126,000 coins,
my five day bonus of 1,000 coins and the ability to bank any new coins I get, But.......... Life goes on !!

It is doing the same thing on the Microsoft jackpot game also. I tried to get into get my daily 1000 for the day and I could not get it. I would hope somebody would fix this soon. all my coins that I had over 1 million play coins are gone also. now I cannot
even play my Microsoft jackpot game. I really hope this problem will soon be fixed

Microsoft Jackpot recently started automatically opening on the "demo" screen. Also, Once I stared playing, I purchased $25.00 worth of coins (148,000 coins) and after I won and my balance was up to 320,000, suddenly, The balance just dropped to 25,000 and
the demo screen started up again.

Please help.

Thank you.

Paul N.

My grandparents recently updated to windows 10 and enjoy playing Microsoft Jackpot, However they are experiencing this very same problem, before it used to just say that it was taking a few coins from their balance and now this balance not syncing issue.
Any chance hat we can get an actual fix for Christmas guys? This is worse than stealing money out of our already empty pockets on christmas.... Oh wait......

Hello Michael,

Thank you very much for bringing this issue to our attention! The best way to resolve the issue with
Microsoft Jackpot,
and the coin balance not uploading to the cloud
is to contact the
Microsoft
Casual Games Community support team.

To be more specific, you can check out

Microsoft Jackpot for more information.

Be sure to let us know the results!