Microsoft Gaming Services UI issue when trying to launch a game

DipayanDas007 · Jul 3, 2022

I installed Limbo and Sniper Elite 5 yesterday using XBOX Game Pass Subscription from XBOX app on my Windows 11 PC and while running Sniper Elite 5 it was running smoothly, but when I am trying to launch Limbo there is no response so I checked the error logs and there it is logged as Gaming Services UI stopped working.

Faulting application name: GamingServicesUI.exe, version: 4.66.2206.9001, time stamp: 0x62a20f22

Faulting module name: GamingServicesUIApp.dll, version: 4.66.2206.9001, time stamp: 0x62a20ee2

Exception code: 0xc0000409

Fault offset: 0x0000000000004325

Faulting process id: 0x33d8

Faulting application start time: 0x01d87f2a1dd8224a

Faulting application path: C:\Program Files\WindowsApps\Microsoft.GamingServices_4.66.9001.0_x64__8wekyb3d8bbwe\GamingServicesUI\GamingServicesUI.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.GamingServices_4.66.9001.0_x64__8wekyb3d8bbwe\GamingServicesUI\GamingServicesUIApp.dll

Report Id: c90b63f6-bbb8-404c-ac4a-1fb282f34e76

Faulting package full name:

Faulting package-relative application ID:

:)

Joe.Jamison.HPS

I re-installed the Gaming Services UI using the process in this article ( https://www.bleepingcomputer.com/ne...s-fix-for-xbox-game-pass-installation-errors/ ) and it fixed my issue.

ScrewyTreehugga

This workaround works 100% for me, but is a huge pain. Tested on multiple games and no issues so far.

All my games are installed on C.
I moved them to D, but they all encounter some kind of error running. Repair doesn't seem to fix this.
Uninstall each game from D, then reinstall & redownload onto D.
Somehow all the games work

For the last 2 days I've done everything, including reformatting and reinstalling windows. Just redownloading didn't work either. The move, uninstall, then redownload seems to fix this.

MartinBerkemeier

**** the same half-workaround works now for me.

I just Installed Chorus on D (Which never started) and it didnt start.

I then installed Shipbreakers on D and it didn't worked

Moved Shipbreaker to C and it didn't work(check and repair does nothing btw)

Reinstalled Shipbreaker on C and it worked

MOVED Shipbreaker to D and it still worked?????????????????????????

So the solution is to install the games on your windows drive and move them to other drives. Just never install a game on another drive

Edit: I did the same now with Chorus on drive C(50 gig redownloading yay) and moved it to D, it worked.

Nice job microsoft... whatever you messed up there this needs to be fixed

MichaelLivingstone

did the same opened a ticket but nothing, a hotfix would be appropriate considering EA Play, Steam and Epic stuff works fine!

MartinBerkemeier

Limbo has been removed from Game Pass as of June 15th.

Have you even read what this thread is about? Thats not even what this thread is about. Not in the slightest.

Microsoft Gaming Services UI issue when trying to launch a game