Microsoft games and Xbox sign-in issues

Discus and support Microsoft games and Xbox sign-in issues in XBoX Games and Apps to solve the problem; I was having this problem on my Xbox One, Surface Book, and my Lumia Icon running Windows 10. I got an update on my Xbox which seemed to fix the issues... Discussion in 'XBoX Games and Apps' started by Rene Lariviere, Jan 7, 2016.

  1. Microsoft games and Xbox sign-in issues


    I was having this problem on my Xbox One, Surface Book, and my Lumia Icon running Windows 10. I got an update on my Xbox which seemed to fix the issues with that, but the problem persists on my phone and my Surface Book. I can't play Spartan Strike or Spartan
    Assault on my Surface Book, and I can't use the Xbox Extras app on my phone.
     
    EarningKhan6767, Jan 14, 2016
    #16
  2. AaronBre
    AaronBre Guest
    I am also having the issue where all of my app based games on Windows 10 have stopped being able to log into Xbox Live. The Xbox app logs into Xbox Live as does signing in via www.xbox.com.

    I have tried the following games: AlphaJax, Cut the Rope, Disney Fairies Hidden Treasures, Gravity Guy, Halo: Spartan Assault, Hexic, iStunt 2, any of the Microsoft games like Bingo, Jigsaw, etc.

    Things are wrong fine on my Surface RT (running 8.1RT) so it is not my account but something specific to a Windows 10 PC.
     
    AaronBre, Jan 14, 2016
    #17
  3. TaylorTeske
    TaylorTeske Guest
    I am having the same exact login issues with both Halo games and Hitman GO. This is quite annoying.
     
    TaylorTeske, Jan 17, 2016
    #18
  4. Microsoft games and Xbox sign-in issues

    I have a Surface 3 and the same problem of TFJetfire, but only when trying to play Jigsaw, because Mahjong and solitaire work good. Has anybody a solution?
     
    StoicalRegent52, Jan 17, 2016
    #19
  5. I have the same issue with all Xbox games when installed to SD on my Dell Venue Pro 8 running 10 Pro
     
    SteaKnifeBigBro, Jan 18, 2016
    #20
  6. burpingboy
    burpingboy Guest
    i have the exact same issue on my Surface Pro 4... i need to clear my daily tasks! now only solitaire is working...
     
    burpingboy, Jan 18, 2016
    #21
  7. Silk1313
    Silk1313 Guest
    same issues for me. hoping an answer gets added to this thread
     
    Silk1313, Jan 24, 2016
    #22
  8. Totesamo35
    Totesamo35 Guest

    Microsoft games and Xbox sign-in issues

    I hate to say this, but I may have a fix for this problem. Usually, that's a good thing, but I don't think some people will be too happy with how I "fixed" my problem. Like others, I was having trouble signing-in to not just the Halo: Spartan games, but
    all games that had an Xbox Live sign-in (Minesweeper, Sudoku, Project Spark) on my Surface Pro 4. My 6-year old Toshiba laptop had no problem signing-in to these games, but my Surface Pro 4 just didn't want to. I thought about the differences between the 2
    machines, and I realized that when I set up Windows 10 on my laptop, I signed-in with my existing Microsoft Account. Setting up my Pro 4 I created a local account and just signed-in to apps as I needed them.

    So yesterday, I factory reset my Pro 4 and set it up using my existing Microsoft Account. I then reinstalled all of my games before I did any software updates. I wanted to check along the way that my games would work and sign me in on every version of Windows
    10 that I updated to so I could rule out that a specific update caused the problem. I have now updated my Pro 4 to the most up to date version of Windows 10 and I am able to sign-in to all of my Xbox games with no problem. I know this is anecdotal and may
    not work for everybody, but I just wanted to share what I had done and how I "fixed" my Xbox sign-in problem. I hope this helps at least some of you.
     
    Totesamo35, Jan 24, 2016
    #23
  9. Glad to know I'm not alone, but frustrating to see this is a big issue! I tried to contact support but it wouldn't let me fill in the required fields to chat. Anyone able to get through and get answers?
     
    belliesoflove, Jan 24, 2016
    #24
  10. tripli00
    tripli00 Guest
    Im having the same issues. Most games wont work but a couple do. project spark no longer one that is very annoying
     
    tripli00, Jan 24, 2016
    #25
  11. tripli00
    tripli00 Guest
    I just tried a local account and that didnt work either
     
    tripli00, Jan 24, 2016
    #26
  12. TaylorTeske
    TaylorTeske Guest
    My Surface Book was setup with my existing Microsoft Account, so that's not a fix for me.
     
    TaylorTeske, Jan 25, 2016
    #27
  13. Microsoft games and Xbox sign-in issues

    I am having the same problem with all my Xbox games on Windows 10, except the Xbox Live game Solitaire Collection. Jigsaw, Sudoku, Mahjong, and Jackpot no longer signon to Xbox. However, I can signon to Xbox.com with no problem. This has been going on since
    the first week of January. Had no problems until then and I was playing the games every day last year...
     
    RentalPepper928, Jan 25, 2016
    #28
  14. Same issue here. Login in on new laptop with logins I was using on my old one. While Solitaire and Mahjong work just fine, Sudoko simply can't sign me in. It says to sign on livebox.com and restart app - but to no avail.
     
    CarsickTrout967, Nov 2, 2018
    #29
  15. AaronBre Win User

    Microsoft games and Xbox sign-in issues

    I am also having the issue where all of my app based games on Windows 10 have stopped being able to log into Xbox Live. The Xbox app logs into Xbox Live as does signing in via www.xbox.com.

    I have tried the following games: AlphaJax, Cut the Rope, Disney Fairies Hidden Treasures, Gravity Guy, Halo: Spartan Assault, Hexic, iStunt 2, any of the Microsoft games like Bingo, Jigsaw, etc.

    Things are wrong fine on my Surface RT (running 8.1RT) so it is not my account but something specific to a Windows 10 PC.
  16. jimhughretired Win User

    Microsoft games and Xbox sign-in issues

    Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
    so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.
  17. RichHadfield Win User

    Microsoft games and Xbox sign-in issues

    I'm having the same problem with minesweeper, but can sign into the solitaire package okay.

    Anyone found a solution yet?
  18. TomiRam Win User

    Microsoft games and Xbox sign-in issues

    I've been having sign in problems with my Taptile and Mahjong games. X-box app and solitaire connect with my account.
  19. TaylorTeske Win User

    Microsoft games and Xbox sign-in issues

    My Surface Book was setup with my existing Microsoft Account, so that's not a fix for me.
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Microsoft games and Xbox sign-in issues

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