Microsoft frauds

Hello Paradox,

As this is the second post created about the same topic, and you said you were mentioning legal action in the first one.

https://answers.microsoft.com/en-us...tal-game/61731919-fd04-4d95-a080-10c828ea78c5

I will be locking this thread also. Remember the
forum guidelines when posting on the forums. One rule is not to create duplicate posts on the same topic. You can request a call from support, as no one on the forums have the tools for this.

When you go to Contact Us to get it to request a chat follow these steps:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

I'm not sure where you've gone to try to get support, but you can request a call back or chat with support at http://support.xbox.com/contact-us If you're not seeing those options, change your category/topic until you do. Billing & Subscriptions and "I don't recognize a charge" usually works.

If points were charged to your account and you didn't authorize it you can contact your credit card company and also contact Microsoft billing by phone. This issue is something that cannot be handled on the support boards.

which is this account* to add

So its microsofts fault that you left your credit card on an account you no longer use and didn't safeguard the account to protect it from someone stealing it and using it to buy things? I'm confused...