Microsoft flight simulator save games does not load properly/ I would like a game refund

Discus and support Microsoft flight simulator save games does not load properly/ I would like a game refund in XBoX Games and Apps to solve the problem; Hello, I just finished purchasing an Xbox series X to purposely play the latest version of MS Flight Simulator.. I noticed that when I load a game... Discussion in 'XBoX Games and Apps' started by Pedro Oliveira8, Jan 6, 2024.

  1. Pedro Oliveira8
    Pedro Oliveira8 Guest

    Microsoft flight simulator save games does not load properly/ I would like a game refund


    Hello,

    I just finished purchasing an Xbox series X to purposely play the latest version of MS Flight Simulator..

    I noticed that when I load a game from a saved flight, the game does not load properly. Menu bar is gone and there is no ability to communicate with the radar.

    After looking at some online communities about this glitch (which is a huge one), I understand that this goes one for a long time and is not addressed whatsoever by Microsoft. This alone does not make me want to purchase the new 2024 version.

    I want my money back spent on the game plus the add ons on Marketplace. What do I need to do to get my money back?

    :)
     
    Pedro Oliveira8, Jan 6, 2024
    #1
  2. Hoskayra Win User

    Microsoft flight simulator save games does not load properly/ I would like a game refund

    Hello Pedro Or my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    I am very sorry for the problem you are going through. To request a REFUND there is a form, which is the following:

    https://support.xbox.com/forms/request-a-refund

    You can find the order number here:

    https://account.microsoft.com/billing/orders/

    There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

    You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

    Subscriptions can be refunded within 30 days of purchase.

    Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  3. Mistress Sara Win User

    Flight simulator 2020

  4. StuartATrueRed Win User

    why can't I find where to buy flight simulator x for my pc?

    Flight Simulator X isn't. That is an old game. However Microsoft Flight Simulator is.
  5. Kathy A. Win User

    Patch number 1.35.21.0

    Hello,

    Thank you for posting in Microsoft Community.

    We appreciate your report about the Patch number 1.35.21.0 of Microsoft Flight Simulator. We have a dedicated team that is working on the update and patches of the game. To ensure that this concern will be addressed by the right support team, we encourage you to submit a ticket to the game support.

    Link: Submit a request – Microsoft Flight Simulator Support

    However, if you would like to listen or ask to the Flight Simulator enthusiast, please post this concern unto the game forums.

    Link: Microsoft Flight Simulator Forum

    Have a great day!

    Sincerely,



    Microsoft Community Moderator
  6. Samuel Console Win User

    Microsoft Flight Simulator X graphics are terrible and need help with settings or a refund

    I bought Flight Simulator X on Steam. I had no idea it was that old and I had to load Freeware scenery. I'll request a refund then. Thanks,

    Sam
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Microsoft flight simulator save games does not load properly/ I would like a game refund

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