Microsoft Flight Simulator not working, can I get some advice?

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store in the Windows bar, right-click, click app settings and then click terminate, restore and reset. Do this with the game too.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store, click on the 3 dots in the upper right corner ''download and updates'' and click on ''get updates'' and update everything. After these steps try again.
5. Login with your account again in both apps and try again.

Hello and thanks for getting in touch. I'm Aileen, and I'm here to provide you advice as an Independent Advisor.

Tim, just to make sure I understand your setup correctly — are you referring to the EFB (Electronic Flight Bag) and flight plan inside Microsoft Flight Simulator on Xbox or PC?

Hi Vicente, my name is Oskayra Yes, I can help you with this.

Based on the information you have provided me, it appears that the problem is related to the Microsoft flight simulator installation. It is possible that the simulator installation was corrupted or there is a problem with your console storage.

Here are some steps you can take to fix the problem:

1) Check your console storage. Make sure you have enough free space. As I understand it, Microsoft Flight Simulator requires a minimum of 100 GB of free space.

2) Restart the console. Sometimes, restarting the console can fix minor problems.

3) Reinstall the flight simulator. This may fix problems with the simulator installation.

You can also try to repair the flight simulator. To do this, follow these steps:

Go to your console's game library.
Select "Microsoft Flight Simulator".
Select "Manage".
Select "Repair".
If the flight simulator is repairable, you should be able to download the aircraft without any problems.

I hope this information has been helpful, if your problem persists do not hesitate to contact me and I will do my best to help you.

Hello I have microsoft flight simulator how do I submit to microsoft that I want that they upgrade from standard version to premium deluxe version or how can I submit to get three more aircraft for sim

Hi darel Tarbuk



Greetings!



Thank you for posting in Microsoft Community. We are happy to help.

Please see it below.

Check this out: Microsoft Flight Simulator FAQ – Microsoft Flight Simulator Support (zendesk.com)

[table][tr][td]Q: Can I upgrade editions?A: Yes it is possible to purchase Upgrade bundles from the in-game Marketplace, but the most cost-efficient way to purchase Microsoft Flight Simulator is to buy the edition you are interested in. If you purchase an upgrade from the Marketplace, it is more advantageous to purchase the Premium Deluxe Upgrade.[/td][/tr][/table]

[table][tr][td]Q: If I buy an Upgrade Pack or an aircraft/airport in the Marketplace, can I continue playing Microsoft Flight Simulator after my Game Pass subscription runs out?Upgrade Packs and additional content do not include the Microsoft Flight Simulator base game. To continue playing Microsoft Flight Simulator you’ll need to purchase a digital copy of Microsoft Flight Simulator standard edition from the Microsoft Store or renew your Game Pass subscription.[/td][/tr][/table]

Sincerely



Microsoft Forum Moderator

Hello DominiquePierre-justin,



Welcome to Microsoft Community.



I recommend you contact MSFS Support to see if they can give you some additional advice, I have found the following forums for you:

Microsoft Flight Simulator Forums

Here you can post your questions and get help from a professional support team.

Best regards,

Mitchell - | Microsoft community support expert from MSFT