Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force...

Discus and support Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force... in XBoX Games and Apps to solve the problem; I’ve been trying to install MSFS for the past day and it gets up to around 800mb before the whole application freezes. I then have to force close the... Discussion in 'XBoX Games and Apps' started by Johnny Wharton, Nov 26, 2023.

  1. Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force...


    I’ve been trying to install MSFS for the past day and it gets up to around 800mb before the whole application freezes. I then have to force close the app via task manager and restart, which then also makes the installation restart. The issue is that it then freezes again, and it begins an endless loop of freezing and restarting. I’ve uninstalled and reinstall (I have the game on steam) and I also have XBOX App. I’ve got everything update. What do I do?

    :)
     
    Johnny Wharton, Nov 26, 2023
    #1
  2. kyle_m4496 Win User

    Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force closing.

    Hi Johnny. My name is Kyle and I'm an independent advisor.

    I’m sorry to hear you’re experiencing this issue, try the following steps to improve the download speed:

    Press the Windows key to open the Start menu, search for "Command Prompt", right click it and select 'Run as Administrator'.

    Copy and paste the following command: netsh int tcp set global autotuninglevel=normal

    It will display an 'Ok.' when it's complete. Once complete, restart your PC and retry the download.

    Let me know if this helps!.

    Thanks,
    Kyle
  3. KhajiBower34 Win User

    Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force closing.

    Hello Johnny W, My name is Khaji I am the independent advisor and I will be happy to help you today.

    If you are experiencing freezing issues while downloading Microsoft Flight Simulator and have already tried uninstalling and reinstalling the game, in addition to making sure all of your software is up to date, there are some additional troubleshooting steps you can try:

    1. Make sure you have a stable and reliable Internet connection. Unstable or slow internet may cause problems during the download process. Try connecting your PC directly to the modem using an Ethernet cable if you are using a Wi-Fi connection, or consider using a different network if available.

    2. Clearing the cache can help resolve issues related to temporary files or corrupted data. To clear the Microsoft Flight Simulator cache, follow these steps:

    Close Microsoft Flight Simulator and ensure it is not running in the background.
    Press the Windows key + R to open the Run dialog box.
    Type "%localappdata%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache" (without quotes) and press Enter.
    Delete all the files and folders within the LocalCache folder.
    Relaunch Microsoft Flight Simulator and try the download again.

    3. Antivirus or firewall software can sometimes interfere with the download process. Temporarily disable any third-party antivirus or firewall software you have installed, and then try downloading Microsoft Flight Simulator again.

    4. Steam has a built-in feature to check the integrity of game files. To use this feature, follow these steps:

    Open the Steam client and go to your Library.
    Right-click on Microsoft Flight Simulator and select "Properties."
    In the Properties window, navigate to the "Local Files" tab.
    Click "Verify integrity of game files" and wait for the process to complete.
    Once verified, try launching and downloading the game again.

    If the issue persists after following these steps, you may need to contact the Microsoft Flight Simulator support team for more specific assistance or to supplement what we've already tried.

    Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.
  4. KhajiBower34 Win User

    Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force closing.

    We can try to connect it via Ethernet cable to see if the download speed increases.
  5. Johnny Wharton Win User

    Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force closing.

    I believe I am already using ethernet to download. My internet is normally pretty slow however this is much slower than it normally is
  6. Johnny Wharton Win User

    Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force closing.

    Hey, so I had reinstalled MSFS on steam by deleting everything related to MSFS in files, and now it’s installing fine. however the download speed is incredibly slow and I see it’s a common problem with everyone else, is there any way to boost this up to the speeds I should be getting ?
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Microsoft Flight Simulator Freezes whilst downloading and no other fix apart from force...

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