Microsoft Flight Simulator Crashing When Loading In

Hello YU Alex1,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play Microsoft Flight Simulator and is unable to because of the constant error message. Based on your description, you have already tried troubleshooting this issue, but the issue persists. We would like to suggest these troubleshooting found from the game's support article. Please perform the troubleshooting suggested and skip those you have already performed.

If your game still crashes

All versions - Crashing/CTDs issues Checklist – Microsoft Flight Simulator Support (zendesk.com)

All versions - Crashing/CTDs issues - Basic Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)

All versions - Crashing/CTDs issues - Advanced Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)

If you are stuck or the game crash when flying

All versions - Stuck or crashing when clicking "Fly" or loading an airport – Microsoft Flight Simulator Support (zendesk.com)

Lastly, if you encounter a black loading screen

All versions - Stuck on a black loading screen – Microsoft Flight Simulator Support (zendesk.com)

If issue persist, we encourage you to join the game enthusiast in reporting this issue. Please use this link: CTD Help forum - Microsoft Flight Simulator Forums

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello joshff15,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to launch and start playing Microsoft Flight Simulator 2020 on your PC. Based on your description, the issue of your game happens every time you launch the game - it crashes with no error. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.

We checked our resources and found some troubleshooting suggested by the game support. Here are the support articles listed:

• All versions - Crashing/CTDs issues Checklist – Microsoft Flight Simulator Support (zendesk.com)
  
• All versions - Stuck or crashing when clicking "Fly" or loading an airport – Microsoft Flight Simulator Support (zendesk.com)
  
• All versions - Sim freezes or crashes before loading fully – Microsoft Flight Simulator Support (zendesk.com)
  
• All versions - Crashing/CTDs issues - Basic Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)
  
• All versions - Crashing/CTDs issues - Advanced Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)
  

If issue persist still after trying the suggested troubleshooting, please contact the support for assistance - Submit a request – Microsoft Flight Simulator Support. Or you may reach out to the game enthusiasts for help - Forum Microsoft Flight Simulator.

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question, and have a great day!

Sincerely,



Xbox Forum Moderator

Microsoft Community

I see, the problem with clips crashing only happens with microsoft flight simulator?

Its happening in PC Windows 11 and no, when i installed Microsoft Flight Simulator the first time, it crashed, so i never played it

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Given the problem you're having, could you tell if this is happening on Xbox or Pc?

- If this problem is happening on the pc, I suggest you try the solutions provided by the game developer in the articles below.

https://flightsimulator.zendesk.com/hc/en-us/ar...

https://flightsimulator.zendesk.com/hc/en-us/ar...

https://flightsimulator.zendesk.com/hc/en-us/ar...

https://flightsimulator.zendesk.com/hc/en-us/ar...

- If the console version is having problems, please try the solutions below.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

Solution 3:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

- Select the option to keep your games and apps so that they are not deleted, make sure you know your email and password as they will be removed from the console and you will need to add them again.

*Thank you in advance for contacting, I hope this can help you.