Microsoft Flight Simulator 2020 Premium Deluxe DVD Edition - mass of DVD read errors

AilingerSchatzi · Aug 21, 2020

Hello,

I bought today the Microsoft Flight Simulator 2020 Premium Deluxe
DVD Edition in German "Saturn" Store.

I started with the first DVD and got the first read error. I fo forward with ignore. Next DVD 2-6 without problems. DVD 7, 8, 9, 10 a mass of read errors.

My BluRay device is definitly ik and is not a "no name" product.

I checked also the surface from the relevant DVD's. I'm very astonished, that the surface has also finger prints and scratchers (not from me!)

I aske me where has been produced and whats happen during the endcontrol and packing process? Where is the the quality managment by the DVD producer?

I would say, really bad DVD quality.

I expect a statement and I urge you to work on a solution proposal. I expect a replacement here.

Thanks a lot in advance

I wait of a feedback from Microsoft Support!

Ailinger

:)

Schnookums1664

Hi,

I have clicked the 'I have the same question' link but just to clarify, I get to disc 7 during the installation process but the installation process complains about not being able to read the data and then just exits.

I too have noticed that the surface of the disc appears to have some marks etc.

I have requested a return and Amazon have very kindly already shipped a replacement copy but I am going to wait until it arrives and I have successfully installed it before returning the one I have in case I have to use any of the working discs..

Anup.

FrancisChampagne2

You ask for the version of the game...

Microsoft flight simulator : premium deluxe edition

XBF - Tali

Hello mikejonesy,

Thank you for contacting the Xbox Support forums. I understand that you are missing content with your Premium Deluxe edition of Flight Simulator. For additional support, please view the information below.

For the Microsoft Store version of Flight Simulator, please view: Microsoft Store - Missing Deluxe or Premium Deluxe / DLC content

For the Steam version of Flight Simulator, please view: Steam - Missing Deluxe or Premium Deluxe / DLC content

If you have followed the troubleshooting tips suggested and are still encountering the error, you may contact the Flight Simulator team directly at How to contact support.

Hope this helps!

-Tali

SwordofWhedon

The code has been saved to your account

The DVD is 3.5 years old and you'll have to download the game anyway through updates

All copies have been grandfathered into the 40"th anniversary edition you can download here

https://www.xbox.com/en-US/games/st...ersary-edition/9PJ15D3RDXMV/0010/9RS2GLS7VHKP

XBF Mohammed C

For now, there is only the premium deluxe bundle of MSFS which already includes premium deluxe upgrade : Buy Microsoft Flight Simulator: Premium Deluxe - Microsoft Store en-CA

But if there is any change in the future, you can get updated here: Microsoft Flight Simulator | Xbox

Microsoft Flight Simulator 2020 Premium Deluxe DVD Edition - mass of DVD read errors