Microsoft fix the Xbox or you lose customers (and credibility)

Discus and support Microsoft fix the Xbox or you lose customers (and credibility) in XBoX on Consoles to solve the problem; Next update. One week and everything works. These were difficult weeks, but now everything seems to be ok again. Discussion in 'XBoX on Consoles' started by Mondrago85, Dec 9, 2015.

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  1. Mondrago85
    Mondrago85 Guest

    Microsoft fix the Xbox or you lose customers (and credibility)


    Next update.

    One week and everything works. These were difficult weeks, but now everything seems to be ok again.
     
    Mondrago85, Dec 17, 2015
    #16
  2. taidara
    taidara Guest
    Glad to hear you're finally up and running again.

    Happy gaming and play safe! Microsoft fix the Xbox or you lose customers (and credibility) :)
     
    taidara, Dec 17, 2015
    #17
  3. jordanmoore1986
    jordanmoore1986 Guest
    Why will Microsoft not release an XBOX that will allow you to use third party apps without dependency on XBOX Live services??? I along with thousands of other people are paying money to access Hulu and Netflix that we cannot access because you all cannot
    get figure out how to improve your network up time.

    I download these apps on Android and Apple platforms and yet when the Play store or iTunes store is down, I can still access downloaded apps perfectly. You all seriously need to firewall one side of the XBOX for third party apps if you are concerned about
    security vulnerability. You clearly can do it, you just won't do it.

    I encourage everyone with Hulu and Netflix accounts to call those companies and complain like I have. We should not have to depend on Microsofts online services to access 3rd party media that is not being routed from point A to point B through Microsofts
    network.

    Oh and I do not appreciate Microsoft removing their support numbers from their website during an outage. It says your phone support is currently unavailable but luckily I've had to call so many times I have the number memorized. I pay $60 a year for XBOX
    Live services; that includes support!

    Microsoft offered no assistance in the matter or a work around. They suggested using a different device to access my apps. Not what I wanted to hear. And yet when I called Hulu to have them open a complaint against Microsoft, they apologized and gave me
    my month of service for free because you guys interrupted my viewing experience. THAT IS CUSTOMER SUPPORT!!!

    I've been an XBOX Live customer for 11 years and am still waiting on someone to provide even the most basic level of support. Haven't seen it yet.
     
    jordanmoore1986, Dec 17, 2015
    #18
  4. Shepardcomander
    Shepardcomander Guest

    Microsoft fix the Xbox or you lose customers (and credibility)

    My xbox 360 out performs my xbox one on connectivity and I never get dropped from party chats

    And my ps4 also out performs my xbox one I have fibre optic fast broadband so my net speed is not an issue my nat is also open so my conclusion is Microsoft have tried to be far to clever for there own good with
    the xbox one dashboard all they need to do is make a better version of the xbox 360s dashboard for the xbox one Microsoft need to make xbox one a gaming 1st Console and the apps and other media need a separate window
    I personally prefer xbox 360s dashboard so simple and easy to navigate
     
    Shepardcomander, Oct 31, 2018
    #19
  5. Shepardcomander Win User

    Microsoft fix the Xbox or you lose customers (and credibility)

    My xbox 360 out performs my xbox one on connectivity and I never get dropped from party chats

    And my ps4 also out performs my xbox one I have fibre optic fast broadband so my net speed is not an issue my nat is also open so my conclusion is Microsoft have tried to be far to clever for there own good with
    the xbox one dashboard all they need to do is make a better version of the xbox 360s dashboard for the xbox one Microsoft need to make xbox one a gaming 1st Console and the apps and other media need a separate window
    I personally prefer xbox 360s dashboard so simple and easy to navigate
  6. {Parity} Win User

    Microsoft fix the Xbox or you lose customers (and credibility)

    Maybe the update will resolve some of the other issues that users are having. Happy Gaming!
  7. taidara Win User

    Microsoft fix the Xbox or you lose customers (and credibility)

    Steady as she goes!

    Thanks for keeping me up to date!
  8. Mondrago85 Win User

    Microsoft fix the Xbox or you lose customers (and credibility)

    And when you think it cannot be much worst... my Xbox wants me to install an update. After 20 minutes it has downloaded 7%. My network is VERY slow. I am nearly sure that it has something to do with the crap Xbox.

    CONFIRMED: If I shut down the Xbox everything is normal again.

    Shame on you Microsoft!!! Even if you repair your bugs I will not be able to install them because you kill my network
  9. Mondrago85 Win User

    Microsoft fix the Xbox or you lose customers (and credibility)

    Next update.

    One week and everything works. These were difficult weeks, but now everything seems to be ok again.
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