Microsoft family screen time limits not working on Xbox.

Geri; Thanks very much for your reply. But I've tried those troubleshooting steps already. And the problem persists.

Hello M. S. Anderson,

I hope you are well today.

As we continue searching the resolution of this issue, we want to suggested steps on this article to fix the issue. Fix screen time limits not working - Microsoft Support.





We hope that this can fix the issue, kindly let us know if the problem still persists.

Kind regards,



Xbox Forum Moderator

Microsoft Community

Hello M. S. Anderson,

I apologize for the confusion and apologize for the inconvenience. Allow us to refer this to our internal support for more accurate resolution.

Thank you for your patience.

Best regards,



Xbox Forum Moderator

Microsoft Community

Geri: Thanks very much for your prompt response. But I have already confirmed that Screen Time is activated and properly configured. And I have confirmed that my son is the only account signed into the Xbox. I have turned Screen Time on and off multiple times. I have even deleted my son's account and added it back to Microsoft Family. Neither has any effect.

I'm having the same issue, I was able to get it working briefly by deleting the profile from the Xbox and putting it back , but in a couple days it stopped working again.