Microsoft family restrictions

LoranThomson · May 10, 2020

I have no family restrictions on my Xbox one account (I checked with my dad, I'm 16 btw) but if I try to play games such as Black ops 4 it tells me I need to ask an adult in my Microsoft family, how can I fix this glitch or maybe its because my account
is classed as a child account? Either way, I need help fixing it as I don't want to create a new account and lose all my progress and gamerscore.

:)

LoranThomson

I also have that issue with realms and other games that require you to play on other peoples creations, for example, Roblox worlds

Hannibal_Lecter36

I have the same question, but for Minecraft. It states the following: “ You cannot play on realms because of how your Microsoft account is set up. This can be changed in your privacy and online safety settings on aka.ms/accountsettings “

I’ve “allowed” everything on the page it took me to but it’s still not working.

XBF Ezra G

Hi redonkulous,

Thanks for your post. For information on parental controls with Microsoft families, check out this article:

What is a Microsoft family group? although Microsoft Family allows you to restrict your child's interactions and content he view, this will not apply to other web browsers and items he downloads. For restriction on different browsers, please refer to the
developer's website.

I hope this information helps!

Rodrigo Oliver

Hi Yousef, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

If you are using a child's account, only the family organizer account can edit these permissions.

Your Family Organizer is the person that created the account for you, have you tried asking your close ones?

ryanreid9

you have been added to a family, an adult has set restrictions for you, the reason you cannot see the family is because only the Microsoft Account that created the family can.

Microsoft family restrictions