Microsoft family app not working

Discus and support Microsoft family app not working in XBoX Accessibility to solve the problem; Is the xbox family managrement app down? As i csnnot login or change my sons screen time so he can play. a43df9f0-59f1-4504-8261-30c26774fdef Discussion in 'XBoX Accessibility' started by Greg Ritchie, Jan 25, 2025 at 12:12 PM.

  1. Greg Ritchie
    Greg Ritchie Guest

    Microsoft family app not working


    Is the xbox family managrement app down? As i csnnot login or change my sons screen time so he can play.

    :)
     
  2. Smwutches Win User

    Microsoft family app not working

    There's a service outage right now that's affecting a lot of things. That's most likely the cause. http://xbox.com/status
  3. Rodrigo Oliver Win User

    Issue with family account spending web page.

    Hi TSG, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Have you tried to use the Xbox Family App?

    To download the Family App: https://www.xbox.com/apps/family-settings-app

    Let me know if it works!
  4. KB.kellybrandon Win User

    Xbox 360 kids activity in Microsoft Family not showing

    Hiya, I'm not using the app i'm using PC to login to Microsoft family. This is the settings page and it specifically lists Xbox 360 seperately from Xbox One/Windows 10 ?!? Shown in photo below.

    Additionally if I login directly to the xbox app itself (not family app) I can see what they have been last playing on the xbox and when so there clearly is some link to view their data on the 360 console.

    I understand xbox family app/microsoft app don't work with xbox 360 but the microsoft web site definately shows 360 settings.
  5. Rich Luxenberg Win User

    Unable to set screen time to 12:30 am

    Willie,

    Thanks for the screenshot. I do see that it works online and in the Microsoft Family app, so I can use that as a workaround. I mostly use the Xbox Family app and it doesn't work there for me. You said it works for you, so I'm wondering what OS your using. I'm on Android. Are you on Android or iOS?

    Rich
  6. Rodrigo Oliver Win User

    Why can xbox family safety app no longer manage PC screen time?

Thema:

Microsoft family app not working

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