Microsoft failure warranty

Microsoft,

Today I write this story with deep discontent and disappointment by Microsoft products for me was synonymous with assurance and reliability. I bought an Xbox One and at 11 months he began to show problems with synchronization with accessories and control
have also had failures, was exchanged devices under warranty and the new control already had intermittent failures and today day 13/07/2015 stopped function of the keys, hindering its use in game. Miss the time that Microsoft products have 3 year warranty
and they really were quality products, today had denied the replacement control for alleged order to guarantee, for me the guarantee should be 01 years counted from the exchange, because if the control is new is meaningless only give 3 months warranty after
all was no fixed product.

Really going to start to pass on buying Microsoft products because they are leaving much to be desired, both in support and the quality of its parts, reminding Microsoft that the quality of its products and its support is critical.

No Further,

Pietro [Mod Removed]

[Mod Removed]

...

Dear Pietro

Number of service request: [Mod Removed]

My Registered Devices

Xbox One

Serial Number: [Mod Removed]

One Xbox Kinect

Serial Number: [Mod Removed]

Kinect

Serial Number: [Mod Removed]

And Xbox 360 4GB

Serial Number: [Mod Removed]

:)

 

Xbox 360 Disc Unreadable Problems/Dying Disc Drive

[quote user="Mr Gamezombie"]

Soo im screwed?! 1 year warranty.... Why? what was the idea behind that? its the Slim its new? WTF Microsoft?

[/quote]

The Xbox 360 console comes with two warranties: the General Warranty which lasts for 1 year and covers such things as DVD drive failure, and the General Hardware Failure Warranty which lasts for 5 years as I recall, which covers the three flashing red lights
and E74.

The Xbox 360 S consoles comes with a 1 year warranty that covers everything.

You can always call Support and ask though.

 

Games freeze then make a loud Buzzing g sound

Sounds very much like a hardware failure, still under warranty?

 

Hi there,

The only people who would be able to extend your warranty or prepare any relevant replacements are the phone or live chat support, who have access to that information.

Please remember that this is a public forum, and you should not post email addresses, serial numbers, or reference numbers.