Microsoft even didn't warned me about debiting funds to pay for a subscription Xbox Game...

Discus and support Microsoft even didn't warned me about debiting funds to pay for a subscription Xbox Game... in XBoX on Windows to solve the problem; With the help of the Discord promotion, which was 3 months ago, using a promo code, I got myself 3 months of free Xbox Game Pass PC subscription, and... Discussion in 'XBoX on Windows' started by AsrielDreemur, Mar 30, 2021.

  1. Microsoft even didn't warned me about debiting funds to pay for a subscription Xbox Game...


    With the help of the Discord promotion, which was 3 months ago, using a promo code, I got myself 3 months of free Xbox Game Pass PC subscription, and now the money was withdrawn for one more month of subscription tonight, Microsoft did not warn me at all when the funds would be debited, this is important money for me, I did not expect it. I want to get a refund, I don't see the refund button in the order. Please help, 10 dollars is a big money to me, I am a student. Who can help?

    :)
     
    AsrielDreemur, Mar 30, 2021
    #1
  2. SilentJay76 Win User

    Microsoft even didn't warned me about debiting funds to pay for a subscription Xbox Game Pass PC

    I understand your situation. But of course you are informed that the subscription continues at the normal price if you don't cancel it. It's exactly the same as any other subscription. Just enjoy the games for one more month and make sure to cancel before the next payment is due.
  3. devilglory Win User

    why are we not alowed to pay for due payments on a subscription with xbox wallet money

    i know that but im talking about subscription due payment and the inability to pay them off with xbox funds

    (sorry if i sound angry im just disappointed that Microsoft Didn't think of it)
  4. maxen Win User

    Xbox Live Subscription?

    Hello Robot Shooter,

    You cannot use the funds on your Microsoft Account to pay for an Xbox Live subscription. The only way to pay for a subscription is with a credit/debit card, or by redeeming a pre-paid subscription card (e.g., 12 months or 3 months cards, but not a currency
    card).

    support.xbox.com/.../microsoft-points-retire-faq
  5. XBF Eladio M Win User

    Disculpa tengo crédito en mi game Microsoft pero no puedo usarlo para pagar mi game pass me podrías ayudar por favor

    Hey Omar

    Thank you for taking the time to post this on the Xbox Forums.

    I would like to confirm some info with so that we can better assist you;

    • Do you currently have a pending balance on your account and are wishing to settle it with the funds that are currently in your Microsoft Account.
    • Or are you trying to purchase a new Xbox Game Pass subscription with the funds on your account?

    If this is the latter, then as long as you have the funds in your account to cover the recurring payment the following month [which you can turn off at anytime by visiting the

    Services and subscription
    page] or have another payment instrument in hand such as a debit or credit card, you should be able to pay for the subscription.

    If you have a pending balance on your account, then in order to be able to pay for a new subscription, you would first need to

    settle your past due balance
    using a debit or a credit card, before you can purchase your subscription using the funds on your account.

    I hope this is of some use to you.
  6. Vanessaez Win User

    Payment with MSA funds and card

    Hello Mocková,my name is Vanessa, I will be happy to help you.

    The reason you are asked to pay the full amount for the card is because Xbox Live does not allow combining payment methods for a single transaction.

    You can use Microsoft Store funds or a card, but not both.

    To fix this, you'll need to first use your Microsoft Store funds to pay for most of the game.

    Once you've used all your funds, Xbox Live will let you use your card to pay the rest of the amount.

    To do this, follow these steps:

    Select the game you want to purchase.

    Click the "Buy" button.

    Select the "Pay with funds" option.

    Enter your Microsoft Store PIN.

    Click the "Pay" button.

    Once you've used all your funds, Xbox Live will show you the remaining amount you need to pay. At this point, you will be able to select the "Pay by card" option and follow the on-screen instructions to pay with your card.

    Here are some additional tips for paying for games on Xbox with Microsoft Store funds and a card:

    Make sure you have enough Microsoft Store funds to pay for most of the game.
    If you don't have enough funds from the Microsoft Store, you can purchase more funds from the Microsoft Store.

    If you don't have a credit or debit card, you can use a prepaid card to pay with Xbox Live.

    Source: https://support.xbox.com/help/subscriptions-billing/buy-games-apps/payment-errors

    These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

    Sincerely,
    Vanessa.
Thema:

Microsoft even didn't warned me about debiting funds to pay for a subscription Xbox Game...

Loading...
  1. Microsoft even didn't warned me about debiting funds to pay for a subscription Xbox Game... - Similar Threads - Microsoft didn't warned

  2. Why didn't I get the items I bought myself when I entered the redeem code in Microsoft Redeems?

    in XBoX Games and Apps
    Why didn't I get the items I bought myself when I entered the redeem code in Microsoft Redeems?: I bought two Fortnite Pack codes, when I redeemed them, I went into Fortnite and got nothing from them. I waited until the morning to see if it would arrive, but nothing arrived on my account. In...
  3. Why is my Microsoft rewards not letting me get my Robux? I didn't do anything wrong and I...

    in XBoX on Windows
    Why is my Microsoft rewards not letting me get my Robux? I didn't do anything wrong and I...: [img] Please let me get my Robux, I didn't do anything, please fix. eb553cbc-8adf-4073-820b-7f3b3db70b6d
  4. why does microsoft say i didn't £69.99 for mw2?

    in XBoX Games and Apps
    why does microsoft say i didn't £69.99 for mw2?: why does microsoft say i didn't £69.99 for mw2? give me a refund your own records say i paid for it 318ada7e-4014-4e39-907b-81342fca63f5
  5. I just bought two 1000 vbucks pack off Microsoft and I didn't get them on my fortnite account.

    in XBoX Games and Apps
    I just bought two 1000 vbucks pack off Microsoft and I didn't get them on my fortnite account.: I bough one of them before I linked my Xbox account to epic games through the epic games store and one after I did that and none of them went to my Fortnite account. I tried refreshing Fortnite...
  6. Microsoft didn't transfer Minecraft to my account after confirmed successfull migration

    in XBoX Games and Apps
    Microsoft didn't transfer Minecraft to my account after confirmed successfull migration: I have tried so many things by now. And I am very, very ANGRY about this. I have migrated my Mojang account to Microsoft in February of 2022. Instantly, after a confirmation email about the...
  7. Microsoft account got hacked and I didn't notice because I have had no trouble logging into...

    in XBoX Accessibility
    Microsoft account got hacked and I didn't notice because I have had no trouble logging into...: Howdy, I went to log on to my minecraft account to play with my friends for the first time in over a year when I realized that I was unable to login and it claimed that my account no longer...
  8. How to fix if 'GameCore' didn't exist in namespace 'Microsoft''

    in XBoX Accessibility
    How to fix if 'GameCore' didn't exist in namespace 'Microsoft'': Complete the xbox setup, and creating a build with GameCore - Xbox Series platform it shows up following error in built-in script of Gdk.cs error CS0234: The type or namespace name 'GameCore' does...
  9. I redeemed a one month game pass ultimate on the Microsoft rewards and it didn't apply to...

    in XBoX on Windows
    I redeemed a one month game pass ultimate on the Microsoft rewards and it didn't apply to...: How can I fix this and get the game pass I redeemed on the Microsoft rewards? 096572a8-159e-41fa-ac43-2b336ff4c999
  10. My Microsoft account randomly got deleted (I didn't do it)

    in XBoX Accessibility
    My Microsoft account randomly got deleted (I didn't do it): My Microsoft account was just gone one day and I cant log into it it made me make a new one with the same email and I didn't realise can anyone help me with this because I lost my Minecraft...