Microsoft Error

Great! Thanks for listening and replying! I wish the best to those working on this problem, and that it may be resolved quickly!

Try updating your account's privacy settings:

1. Go to Xbox.com and sign in with your Microsoft account.

2. Click the Xbox One/Windows 10 Online Safety tab.

3. Change all settings to Allow.

Look here too: https://support.microsoft.com/en-gb...ety-and-privacy-settings-for-parents-and-kids

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to access certain sections of Microsoft sites.

Katerz, there has been recent maintenance of this, and our teams are already aware and looking to resolve this matter.

I'm sorry about any confusion or turmoil this might have caused.

I've tried. That's the problem. 9/10 clicks to get from the main page of Microsoft or the Xbox page to my settings, brings up the error message.

I was lucky enough to get to that page, but when I turned everything to allow and hit submit, that too brought up the error.

Hello, Amia. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

The error you are receiving is associated with unusual sign ins to your account. Since you said someone took control of your device and account, this explains it. Usually, when you sign in to the Microsoft website using the account that is receiving the error, you should see some steps to secure your account like changing password, enabling two-factor authentication, etc...

May I know if you have changed your account password? Also, if you can, try to disable then enable two-factor authentication again on your account.

For more information, please refer to:

https://support.microsoft.com/en-us/account-bil...

Feel free to ask back any questions and please let me know how it goes.