Microsoft edge virus/pop up

error code : 00xO4C08

The most annoying pop up iv had yet , iv searched every where for an answer for this and at the moment nothing , iv had this pop up all day and Microsoft edge where they give you a number to ring , reports say it's a scam for money I belive , on the app
it's self I can't see to get rid of the pop up that u hav to press ok , I did this repeatedly ,eventually I had and option of "do not show again" , not working , I need seriouse help I am stuck on the pop up for the day now and I tried everything I could think
of please someone help me or microsopht help me

:)

 

Virus Microsoft Edge

No i don’t have problems whit my xbox thank you for the info

Good Service

 

Virus Microsoft Edge

Hey there, Andretty!

I wouldn't say that you do indeed have a virus on your console.

You probably ended up getting hit by a bunch of pop-up adds when you went to that streaming website. We call these adds "malicious tabs" and we do have a page on how to get around that on our site at

How to close malicious tabs in Microsoft Edge on Xbox One.

Now if you are having problems with how your console is running after you experienced that, then I would say to do what we call a soft factory reset.

It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts and have easy access to your internet network, as doing this step will remove the accounts
from the Xbox and you will have to re-add them back after.

Follow the steps here on
How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue





Thanks

 

thanks for the code same thing has happened to me just then when I went on edge so getting Xbox support rn