Microsoft Edge on my xbox might have a virus

Hello, SP00K33Z. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

It's almost impossible for Xbox to be infected by a virus, so that's probably not the issue.

Please go to Games and apps > Apps > Microsoft Edge. Press the Menu button and select "Manage App". Delete all the data.

After that, power cycle your console:

1​​. Turn off your console.

2. Unplug all the cables from it (power, HDMI, etc..) and wait 2 minutes.

3. After 2 minutes, plug all the cables in again and turn on your console.

See if this helps and please let me know.

Most likely it's just spam trying to make you think you have a virus. It's not possible to get a virus on the console. There's nothing you have to do. It'll be fine.

Hey there, Andretty!

I wouldn't say that you do indeed have a virus on your console.

You probably ended up getting hit by a bunch of pop-up adds when you went to that streaming website. We call these adds "malicious tabs" and we do have a page on how to get around that on our site at

How to close malicious tabs in Microsoft Edge on Xbox One.

Now if you are having problems with how your console is running after you experienced that, then I would say to do what we call a soft factory reset.

It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts and have easy access to your internet network, as doing this step will remove the accounts
from the Xbox and you will have to re-add them back after.

Follow the steps here on
How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue





Thanks

No i don’t have problems whit my xbox thank you for the info 👍

Good Service

Microsoft Edge wouldn't give you a virus, it depends if you download files and wesbites