Microsoft Edge not launching

Hi all!

I'm hoping someone here has some answers for me. When I try to launch MS edge on my Xbox One it says "We can't connect to this service right now. Try again in a little while. (0x80bb0001)" Then that screen goes away and it says "To browse the Web, go home
and sign in.", even though I already am signed in. It won't let me access it at all. I have tried restarting the app, restarting the console, and doing a hard reboot. Nothing seems to be working. It was working fine this morning and then tonight I went to
launch it and it gives me that whole shpeel.

Please help.

:)

 

Browser crashing

Try holding the power button on your Xbox One until it shuts down and restarts to perform a hard reset. Once you're back, try launching Edge without launching any other game or app before and see if it still crashes watching a video.

 

Microsoft Edge not responding

XBOX 1 MICROSOFT EDGE CRASHIN PROBLEM and ask for SIGN IN PROBLEM fix
For anyone and everyone having Microsoft Edge Internet Explorer Crashing problems , it is due to all the pop up add sites which have mal and spamware . It causes ur system to act in the same way ur computer would if has these problems like when chrome and
ie crash and **** up. I have been having crash issues for months and today finally it **** it self up worst yet wont load just returns to menu upon numerous trys it then advised of an error code and then advised if you want to use the internet press home and
sign in. I new it wasnt a major system issue as on my second xbox acc edge had no such problems only on my main account. The way to fix this is as follows as it worked for me as of 5minutes ago no more crashing or problems.

Remove the xbox account from he system which will remove ur settings data from the xbox but dont worry as soon as u RE ADD the Account and sign back in Open up microsoft edge or ie whichever has problem and the app will resync and refresh and load up pefectly
fine. This has been an issue for quite a while and many ppl are unaware of the fix

Hope this helps you out

 

Hey!

I'm so glad it's not just me with this issue! I have no idea how to fix it as you can't uninstall Microsoft Edge on the Xbox one so I can't try my usual trick of uninstalling and then reinstalling the app! Also I've tried numerous Xbox hard re-sets and re-sets
through the settings system but it's done nothing. Lastly I've also clicked the "report a problem" button and sent it off with a screenshot but nothing has come back. I'd love to know how to solve this problem!

Thanks!

 

Same here I'm on the xbox one x

 

I had the same problem. Try remove your account from xbox console and then add it back again. In settings - remove account

It worked for me

 

easy fixed brother I just solved. Remove ur acc from xbox and re add and sign in upon re signing in open microsoft edge the app will start syncing and refresh back o new mate

FIXXXXXXXXXXXX FIXXXXXXXXXX FXXXXXXXXX

 

XBOX 1 MICROSOFT EDGE CRASHIN PROBLEM and ask for SIGN IN PROBLEM fix
For anyone and everyone having Microsoft Edge Internet Explorer Crashing problems , it is due to all the pop up add sites which have mal and spamware . It causes ur system to act in the same way ur computer would if has these problems like when chrome and
ie crash and **** up. I have been having crash issues for months and today finally it **** it self up worst yet wont load just returns to menu upon numerous trys it then advised of an error code and then advised if you want to use the internet press home and
sign in. I new it wasnt a major system issue as on my second xbox acc edge had no such problems only on my main account. The way to fix this is as follows as it worked for me as of 5minutes ago no more crashing or problems.

Remove the xbox account from he system which will remove ur settings data from the xbox but dont worry as soon as u RE ADD the Account and sign back in Open up microsoft edge or ie whichever has problem and the app will resync and refresh and load up pefectly
fine. This has been an issue for quite a while and many ppl are unaware of the fix

Hope this helps you out