Microsoft Edge - Malicious pop up I can't get rid off

Hey there PathsOfGlory30,

Microsoft Edge on Xbox One is pre-installed so the only thing you might need to do is update it, which will happen automatically when you launch the browser. You can close the browser by pressing the Menu button on the controller and then selecting Exit
or Quit. If you're seeing malicious ads through Microsoft Edge, we recommend using

this guide to close them out.

Let us know if you have any other questions!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Okay first of all, Edge on Xbox One can't get viruses. If you're having problems with malicious pop ups then you can use

THIS GUIDE to help you get the tab closed.

Secondly, if you're having trouble with your controller please visit Xbox support and if need be request a repair.

And lastly, the grass isn't greener on the other side. Trust me, I know.

Hey there TonicAlves,

Thanks for reaching out to the Forums for advice on how to avoid these difficult to deal with tabs from coming up in the application. I can definitely understand how this could be pretty frustrating at times. It's important to note that the console is not
meant to be an equivalent to a PC, and is unable to block certain pop-ups that may be triggered to open while visiting other certain sites. For information on how to get rid of these kinds of tabs, you can always review the information provided on our support
page entitled
How to close malicious tabs in Microsoft Edge on Xbox One.

Hope this information proved helpful.

Much thanks for reading!

Can you create a new tab in Microsoft Edge and get to Facebook after you see the issue?

support.xbox.com/.../how-to-close-malicious-tabs-microsoft-edge

Hi Mugboy,

Thanks for the update. You may want to check out this page:
How to close malicious tabs in Microsoft Edge on Xbox One. There, you will find steps to close malicious tabs in Microsoft Edge that may be affecting your ability to use the application.

Please let us know how this goes.