microsoft edge keeps crashing

Thanks, guys!

I've tried streaming on Beam, Twitch, and Youtube. These were the only streaming sites that wouldn't give me an error when I tried to stream or went to the site. Netflix, HBO Go, and Hulu either gave an error or pushed towards the app.

Silver mentions that browsing the internet works just fine. Is this the same for everyone else? Can you guys let me know the names of the other browsing apps you are using, too? I want to dig into this as much as I can to help you out.

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Xbox Forums Staff



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Streaming movies makes it crash

I'm trying to watch for example tv series on player.pl showmax.com. cda.pl i have permium accounts on this and it's frustrating when i can not watch the stuff for which i pay. Steam is loading. I start watching things on full screen and the app going do
start screen without any error after few minutes. On small screen It's the same thing. Maybe some user will post on the forum what happens to them on xbox. Then maybe we solve the problem. I understand that the solution to the problem needs information from
a larger number of users. So guys write what exactly happens to you then hopefully we will solve it.

Thanks for the sites you're using, Silver! We believe this to be by design at this time. Edge browser does not support all sites, especially when it comes to streaming sites. While it did work previously, updates and tweaks to apps on the console tend to
happen frequently and can change any previous experiences users may have had.

For these sites in particular, it seems like several of them have Roku/phone/Smart TV apps. We suggest reaching out to them to find out if they can create an Xbox One app as well. On our side, you can submit feedback through our
Feedback site. Give the site a search first to make sure that this hasn't already been suggested since the launch of the Spring Update; give the suggestion a vote if you do indeed find one. We do not allow
cross-promotion on our forums from the Feedback site, so we ask that you do not post a link to your suggestion here. However, feel free to share one you found not created by you, or share the one you did make over others forms of communication.

Please do let me know if you have any other concerns! I'm happy to answer what I can.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Hi Quinzel,

I'm curious what's new in our case. Do you know the probable cause of the problem?

Hey, Silver! Thanks for following up here!

We tested all those browsers out, except Go Browser because we cannot find that one, and still aren't able to see the crash to Home you guys are experiencing. What specifically are you watching? Without understanding what exactly is crashing it, we won't
be able have anyone look further into this.

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

I tried to use: go browser, edge, monument browser and internet browser. Everywhere the same problem

Thanks, Silver!

I'll try to get these done today, however it might not be until Monday when I post back.

Everyone else, be sure to let me know if browsing seems to be fine. I look forward to your responses over the weekend!

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.