Microsoft edge crashes after 5-6 minutes

Microsoft edge crashes after 5-6 minutes of use, I have power cycled, cleared the cache, deleted browser history, factory reset all to no avail, doesn't matter what site I go to, streaming or not, it crashes, any known fixes for this on the Xbox 1?

:)

 

microsoft edge keeps crashing

So my Microsoft edge keeps crashing on my Xbox one like every 3 minutes no joke and its very annoying because I have to pull back up what I was doing and it immediately crashes after 3-5 minutes and its mainly while streaming videos Microsoft please fix.

 

Microsoft Edge crash after 5 minutes of use

Watching a film through Microsoft edge and every 5 minutes the app will crash. This is annoying as i need to find where i was in the film again. Any help on a fix is much appreciated, thanks

 

Hey there, HAIL!

We've seen a few reports of similar issues floating around here, however you mention that any site you visit crashes the app. I'm sorry to see that! We'd like to test it out here; can you please post back with the sites you've noticed it crashing on? This
will help me out with testing and get back to you on where we stand.

I look forward to working with you!

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

 

thank you for the reply, i appologize for the delay in responding,
www.warframe.com is one I frequent, random google searches, YouTube, I don't go to any site specific on here besides warframe website, the Wikipedia sites some times

 

Thanks for those, HAIL!

I tested out a couple of them and wasn't able to make my Edge browser crash. However, that doesn't mean there isn't an issue. I'd like to rule out your network since you've done a factory reset.

We can start with the detailed network statistics. They're the easiest to get, and help me get a starting point. You can get that by going to Settings > All settings > Network > Network settings > Detailed network statistics. We'll see what
we can dig up.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.