Microsoft didn't do anything to my Xbox even though it was supposed to be repaired...

Discus and support Microsoft didn't do anything to my Xbox even though it was supposed to be repaired... in XBoX on Consoles to solve the problem; Hi, my Xbox One started to turn off by itself very frequently. The turning off was very random, sometimes the console stayed on like 4 hours straight... Discussion in 'XBoX on Consoles' started by Killerfx21, Dec 16, 2016.

  1. Killerfx21
    Killerfx21 Guest

    Microsoft didn't do anything to my Xbox even though it was supposed to be repaired...


    Hi,

    my Xbox One started to turn off by itself very frequently. The turning off was very random, sometimes the console stayed on like 4 hours straight and then turned off, sometimes it turned off every 5 minutes. I contacted Xbox Support and they tried to help
    me with the problem. I did everything they asked me to. I tried to calibrate my power brick, I changed the settings on the Xbox and disabled the time limit after it turns off automatically. I updated the console offline with a USB memory stick and I reset
    the whole Xbox and installed everything again. Nothing worked. I also found out that the problem is in the console because it plays the "turning off-bling sound" when it turns itself off, so the problem is not on the power brick or a electricity problem in
    my home.

    The people from the support said to me that I should send the console to Microsoft so that they could repair it. I sent it to Germany and waited 2 weeks to get the console back. And when it came back it had a note with it that said: "There was not found
    any problems in your console, so it wasn't repaired.". I couldn't believe it. Then I plugged it back in and had to install it all over again. After like 15 minutes it turned off again in the same way that it had been doing before the repair. I still can't
    believe that Microsoft just wasted my money and time. I had to get a box for the console and I drove for about 100 kilometers (over 60 miles in total) back and forth to the UPS service point when sending and retrieving the console. And my Xbox Live Gold membership
    is going down the drain because I can't play with the Xbox. I'm a student and I don't have that much money so this doesn't help my situation at all.

    I'm very disappointed and pissed off. I've always loved Xbox products but this was a huge let down. I thought I'd never say this but now it might be the time for me replace my Xbox with a Playstation.

    Regards,

    Niko Rajala

    :)
     
    Killerfx21, Dec 16, 2016
    #1
  2. Tormaz
    Tormaz Guest
    Account suspension. Even though I didn't even do anything wrong.

    Hello!

    What kind of ban did you receive, what did they say it was for?
     
    Tormaz, Dec 16, 2016
    #2
  3. THEGAMERKID420
    THEGAMERKID420 Guest
    Account suspension. Even though I didn't even do anything wrong.

    Voice communication. But I did not say anything.
     
    THEGAMERKID420, Dec 16, 2016
    #3
  4. THEGAMERKID420 Win User

    Account suspension. Even though I didn't even do anything wrong.

    Voice communication. But I did not say anything.
  5. THEGAMERKID420 Win User

    Account suspension. Even though I didn't even do anything wrong.

    No one has used my account except for me.
  6. denis97g Win User

    Account suspension. Even though I didn't even do anything wrong.

    if you submitted a case review wait for the decision.there is nothing else you can do.
  7. RandyAU93 Win User

    Account suspension. Even though I didn't even do anything wrong.

    Have you ever let someone else use your account or have you given them your account details so they could sign in as you? The Code of Conduct says you can't do this for a very good reason (among many) ... anything that other person does is your responsibility.
    Even if it leads to your account being suspended.
  8. XBF Jasmine Z Win User

    Account suspension. Even though I didn't even do anything wrong.

    Hey GamerKid,

    Thank you for bringing this to our attention. Unfortunately, you will not be able to reach the enforcement team
    here on the forums. I recommend visiting our Enforcement website for all info regarding Bans/Suspensions.

    When XBLPET issues an enforcement action, an
    email message is automatically sentto
    the address associated with your Xbox Live account. If you are using a child account, an
    email is also sent to the Microsoft Account associated with your parent or guardian. Each
    email message explains that the account was subject to enforcement action and links to pages that provide additional information. Try to reach out to them through the
    email they send out. Also, try to
    remove and re-add the accountto
    the console.



    I hope this information helps
Thema:

Microsoft didn't do anything to my Xbox even though it was supposed to be repaired...

Loading...

  1. Microsoft didn't do anything to my Xbox even though it was supposed to be repaired... - Similar Threads - Microsoft didn't anything

  2. Why didn't I get the items I bought myself when I entered the redeem code in Microsoft Redeems?

    in XBoX Games and Apps
    Why didn't I get the items I bought myself when I entered the redeem code in Microsoft Redeems?: I bought two Fortnite Pack codes, when I redeemed them, I went into Fortnite and got nothing from them. I waited until the morning to see if it would arrive, but nothing arrived on my account. In...

  3. Why is my Microsoft rewards not letting me get my Robux? I didn't do anything wrong and I...

    in XBoX on Windows
    Why is my Microsoft rewards not letting me get my Robux? I didn't do anything wrong and I...: [img] Please let me get my Robux, I didn't do anything, please fix. eb553cbc-8adf-4073-820b-7f3b3db70b6d

  4. why does microsoft say i didn't £69.99 for mw2?

    in XBoX Games and Apps
    why does microsoft say i didn't £69.99 for mw2?: why does microsoft say i didn't £69.99 for mw2? give me a refund your own records say i paid for it 318ada7e-4014-4e39-907b-81342fca63f5

  5. I just bought two 1000 vbucks pack off Microsoft and I didn't get them on my fortnite account.

    in XBoX Games and Apps
    I just bought two 1000 vbucks pack off Microsoft and I didn't get them on my fortnite account.: I bough one of them before I linked my Xbox account to epic games through the epic games store and one after I did that and none of them went to my Fortnite account. I tried refreshing Fortnite...

  6. Microsoft didn't transfer Minecraft to my account after confirmed successfull migration

    in XBoX Games and Apps
    Microsoft didn't transfer Minecraft to my account after confirmed successfull migration: I have tried so many things by now. And I am very, very ANGRY about this. I have migrated my Mojang account to Microsoft in February of 2022. Instantly, after a confirmation email about the...

  7. Microsoft account got hacked and I didn't notice because I have had no trouble logging into...

    in XBoX Accessibility
    Microsoft account got hacked and I didn't notice because I have had no trouble logging into...: Howdy, I went to log on to my minecraft account to play with my friends for the first time in over a year when I realized that I was unable to login and it claimed that my account no longer...

  8. How to fix if 'GameCore' didn't exist in namespace 'Microsoft''

    in XBoX Accessibility
    How to fix if 'GameCore' didn't exist in namespace 'Microsoft'': Complete the xbox setup, and creating a build with GameCore - Xbox Series platform it shows up following error in built-in script of Gdk.cs error CS0234: The type or namespace name 'GameCore' does...

  9. I redeemed a one month game pass ultimate on the Microsoft rewards and it didn't apply to...

    in XBoX on Windows
    I redeemed a one month game pass ultimate on the Microsoft rewards and it didn't apply to...: How can I fix this and get the game pass I redeemed on the Microsoft rewards? 096572a8-159e-41fa-ac43-2b336ff4c999

  10. My Microsoft account randomly got deleted (I didn't do it)

    in XBoX Accessibility
    My Microsoft account randomly got deleted (I didn't do it): My Microsoft account was just gone one day and I cant log into it it made me make a new one with the same email and I didn't realise can anyone help me with this because I lost my Minecraft...