microsoft currency granted to wrong account

Discus and support microsoft currency granted to wrong account in XBoX Rewards & Social to solve the problem; i was granted 10 free tokens (Microsoft currency) by a live chat agent. but i was granted them on the wrong account, is there any way i could get them... Discussion in 'XBoX Rewards & Social' started by ActualTripod261, Feb 21, 2017.

  1. ActualTripod261
    ActualTripod261 Guest

    microsoft currency granted to wrong account


    i was granted 10 free tokens (Microsoft currency) by a live chat agent. but i was granted them on the wrong account, is there any way i could get them on a different account?

    :)
     
    ActualTripod261, Feb 21, 2017
    #1
  2. IndieRock
    IndieRock Guest
    IndieRock, Feb 21, 2017
    #2
  3. ngocphi
    ngocphi Guest
    wrong currency unable to use microsoft account credit

    You have to wait till the migration completes it can take up to 30days
     
    ngocphi, Feb 21, 2017
    #3
  4. Smwutches
    Smwutches Guest

    microsoft currency granted to wrong account

    You would have to contact support and speak to billing to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Feb 21, 2017
    #4
  5. Smwutches Win User

    microsoft currency granted to wrong account

    You would have to contact support and speak to billing to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. eG x Thee Elf Win User

    Xbox Live Money/Membership problem

    Werewolf,

    Not to worry as it is nothing you are doing wrong, but Microsoft does not currently allowing MS account currency to be used to pay for an Xbox Live Gold Subscription. Currently the only subscription that can be purchased with MS account currency is a Music
    Pass on Xbox One. All this and more can be found in
    Microsoft's Currency FAQ    . Hope this helps!
  7. FecalCranium Win User

    Transferring Microsoft points to a different gamer tag?

    I have a question concerning granting allowances. I have 4 accounts on my family plan and I mistakenly granted points to the wrong account. Is there any way to correct this?
  8. XBF Crystal P Win User

    Xbox gift card

    Hi there Jane,

    Thanks for reaching out. I'm sorry to hear about the issue with redeeming the gift card on the wrong account.

    What type of gift card was it? (Currency/Subscription)

    Unfortunately, if the gift card is for Microsoft Currency you will not be able to transfer or refund. The funds will get attached to the account it was redeemed on.

    Hope this helps.
  9. Mister Cizl Win User

    Pre ordered south park fractured but whole and didnt get free stick of truth download

    Hey K1NG B4NGAR4NG! If you pre-ordered it with Microsoft currency you will be charged immediately, granting access to the pre-order bonuses. If you pre-ordered with a credit card, you will not be charged until 7-10 days before the game is released, at that
    time you will be granted the pre-order bonuses. Thanks for understanding!
Thema:

microsoft currency granted to wrong account

Loading...

  1. microsoft currency granted to wrong account - Similar Threads - microsoft currency granted

  2. 1 Microsoft acc with 2 Xbox profiles how to remove/delete one of them?

    in XBoX Accessibility
    1 Microsoft acc with 2 Xbox profiles how to remove/delete one of them?: pc/ my friend has 1 Microsoft acc with 2 Xbox profiles using the same email, one has game pass subscription, and one doesn’t, how to remove/delete one acc and keep the other? on Microsoft web acc...

  3. I paid for premium on microsoft casual games, they only thing it covers is solitaire. Why...

    in XBoX Games and Apps
    I paid for premium on microsoft casual games, they only thing it covers is solitaire. Why...: Is Microsoft expecting us to pay for each game individually to be ad free. That is ridiculous!!!! a94b5881-6c05-492e-9876-f2dd847f2a9e

  4. Microsoft Account

    in XBoX Accessibility
    Microsoft Account: So my son has been locked out of his Microsoft account, did not realise he still had my old mobile number tied to it so not able to access a code! We have tried lots of recovery attempts but just...

  5. Is Microsoft thieves, or just bad business?

    in XBoX Accessibility
    Is Microsoft thieves, or just bad business?: This is what I was told 2 weeks after I paid for gamertag change an nothing happened. Today my refund was denied. "I hope this email finds you well. My name is Deshik, and I recently assisted you...

  6. How to correct region and currency details on Xbox and Microsoft account?

    in XBoX Accessibility
    How to correct region and currency details on Xbox and Microsoft account?: I'm having an issue where whenever I try make a purchase it says incorrect region. All my settings on my Xbox, it's account and my Microsoft account are all set as South Africa (where I am). As...

  7. How do I change Microsoft gift card balance currency?

    in XBoX Games and Apps
    How do I change Microsoft gift card balance currency?: Hello, I have a 5 dollars microsoft gift card in cad. But I want the gift card currency to be changed since i wanna pay in USD. My settings region is in US, but how come my microsoft account...

  8. My Microsoft Store is suddenly displaying in the wrong currency REHASH

    in XBoX Games and Apps
    My Microsoft Store is suddenly displaying in the wrong currency REHASH: Due to the original post being locked I am remaking the query for the sake of those having the issue presented in said original post. In a nutshell you likely found the thread here:...

  9. I tried to buy in game currency and it is saying contact Microsoft and could not process my...

    in XBoX Games and Apps
    I tried to buy in game currency and it is saying contact Microsoft and could not process my...: I tried to buy in game currency and it is saying contact Microsoft and could not process my payment b46def64-aedd-4699-bce4-139a18baeeb4

  10. I have two different currencies in my Microsoft Account Balance but the both are USD.

    in XBoX Accessibility
    I have two different currencies in my Microsoft Account Balance but the both are USD.: I have two different currencies in my Microsoft Account Balance but the both are USD. 3c21de51-10dc-44e0-90ea-6350f155366e