Microsoft Complete warranty???

Hi Steve,

This doesnt actually sound like a console issue, the Console itself will shutdown to prevent itself from getting destroyed and to protect it.

You say this is only happening with one game and one section, which happened to me with Cuisine Royale when it was in game preview, couldn't load into a match without the game causing my xbox to shutdown with a heat warning.

Also, just make extra sure you console has plenty of breathing room and plenty of ventilation.

If you have plenty of ventilation, and the game still causes the crashes, I'd suggest mailing the developers, and try showing them a clip with the best description you can of what is happening, so they can patch and fix the coding if it is their side.

Yeah I've been sat thinking since I posted this and I think you are right. Plus it may mean they re-paste the cpu/gpu? I guess with it having Complete warranty, they won't just swap it for a refurb as that would mess up the serial number.

I've checked the vents and they are really clean. I actually have a large Philips air cleaner right next to my consoles. I bought it to help with my asthma, but it has the added benefit of keeping dust to a minimum around my TV and consoles

If you have Microsoft complete I would go through them for anything that is warranty. Plus unless it's been less than 30 days Amazon normally doesn't do returns on most items. Normally it's shorter than that for electronics. I don't think Microsoft would
transfer the warranty either. While I am not familiar with Microsoft complete normally warranty plans such as these cannot be transferred to other devices or other people. When I would get an over heat error on my original Xbox normally the fans were not
running full out when the console would shut down. They would run full out normally on boot up and when starting a game. My problem was dust and it had to actually be opened and cleaned by a certified repair shop. You might make sure you have your Xbox in
a well ventilated area and that nothing is blocking your vents or exhaust ports.

does the standard warranty cover the same things as Microsoft Complete

does the standard warranty cover the same things as Microsoft Complete