Microsoft Complete Protection

this is where they need to protect consumers by not allowing gifting if the recipient is in another region. Completely Microsoft fault on this one.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Cemicolin, I am sorry for what is happening with your controller, however for them to be able to help you you will have to contact Xbox support again.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

Hello agaon, choose another subject so that it can be attended to by a support agent.

I have done that multiple times, and it always ends up with Xbox support transferring me to Store support back and forth for hours. It says I have no options for the controller because the warranty is expired, despite having Xbox Elite Controller with Accidental Damage Coverage. Without it showing correctly it blocks all my support options.

it'd be alot more smarter for people to start protecting their private info

there is commericals about your facebook details and how it can be used against you like making a bank loan under your name

identity theft is real

private info should remain private