Microsoft charges to my Vodacom account

Discus and support Microsoft charges to my Vodacom account in XBoX Accessibility to solve the problem; Good day. I would like to find out why their is Microsoft soft charges to my Vodacom account. I did not authorise this & I want it to stop. Please... Discussion in 'XBoX Accessibility' started by Jay Jay 123, Apr 29, 2022.

  1. Jay Jay 123
    Jay Jay 123 Guest

    Microsoft charges to my Vodacom account


    Good day.

    I would like to find out why their is Microsoft soft charges to my Vodacom account. I did not authorise this & I want it to stop. Please assist

    :)
     
    Jay Jay 123, Apr 29, 2022
    #1
  2. Lucas Lauer Win User

    Microsoft charges to my Vodacom account

    Ok. What is Microsoft charging you for? Can you see it on your Vodacom bill? Is it a Xbox game?

    It's an unauthorized purchase or did you actually purchased it but instead of charging your credit card it went to your Vodacom account?
  3. Lucas Lauer Win User

    Microsoft charges to my Vodacom account

    Good day, Jay :)

    That's weird. Vodacom does have integration with Microsoft to allow direct charges on your Vodacom account, but it must be added as a payment method to allow it.

    If you go to your Microsoft/Xbox account, does Vodacom shows as a payment method? You can see it here:

    https://account.microsoft.com/billing/payments?...
  4. Lucas Lauer Win User

    Microsoft charges to my Vodacom account

    Now, if you want to keep buying products (or keep a subscription active) but don't want it to be charged on your Vodacom account, you need to remove Vodacom as a payment method.

    Check this guide for more information on how to remove a payment method:

    https://support.microsoft.com/en-us/account-bil...
  5. NerdHolly Win User

    Microsoft charges to my Vodacom account

    best thing to do is appeal it and just remove your payment information
  6. Jay Jay 123 Win User

    Microsoft charges to my Vodacom account

    I have been on my Microsoft office which is not active. Payment method is marked credit card with none of my details.
Thema:

Microsoft charges to my Vodacom account

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