Microsoft cant help

Discus and support Microsoft cant help in XBoX on Consoles to solve the problem; I cant play xbox at my dads until December now because all my games are digital and i bought them all on my account at my moms house and my brother... Discussion in 'XBoX on Consoles' started by Tim Tomato, Mar 25, 2018.

  1. Tim Tomato
    Tim Tomato Guest

    Microsoft cant help


    I cant play xbox at my dads until December now because all my games are digital and i bought them all on my account at my moms house and my brother made me run out of xbox homes and i cant reset and i was never informed of this new policy until now and now
    i cant play xbox till December so im thinking about buying a playstation cause they wont screw me over if xbox wont fix my home xbox then they lost a customer

    :)
     
    Tim Tomato, Mar 25, 2018
    #1
  2. Bluntman1138
    Bluntman1138 Guest
    microsoft cant help

    [quote user="Inferno Fox"]

    if you forget or dont use the email forever there is no chance of ever getting your stuff back at all.

    [/quote]

    This is your main problem. That is why it is always good to update and change your info when you change email addresses. The Email address and password are the ONLY things that can link you to your account. If you dont have those, then you are out of luck,
    and as MS has said, they can't help you. There is NO WAY of being able to verify who you are, except maybe flying to Seattle and talking directly with someone at the Xbox Division.

    .

    There is just no way to verify you are who you say you are. If you had the email and password, it would be a different story, and support could have changed the account over the phone with maybe a little more info.
     
    Bluntman1138, Mar 25, 2018
    #2
  3. microsoft cant help

    So, you can't just call your parents or something? If only your parents can change it then get them to do it, otherwise Microsoft cannot just go around giving away everybody's information to just anyone (regardless if you know the email linked to the account
    or not). That being said, for all we know you could just be a child attempting to gain access to adult content. As a side note, you should try re-wording your post; there is a lot of unnecessary remarks in your post that only add to the wall of text and do
    not help anyone to understand your problem better.
     
    Quail Checkers, Mar 25, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Microsoft cant help

    If everything is on your account, you can sign in and use the content on any console. It doesn't matter if it is your Home or not.
     
    Smwutches, Mar 25, 2018
    #4
  5. IceStorm III Win User

    microsoft cant help

    [quote user="Inferno Fox"]make sure you keep your parent email in check for when you upgrade to adult account because you need your parents permission to be a adult on xbox live.[/quote]Yes.
    ive chat and called support but both ends cant do anything.
    Why
    contact support? The Parent account has to elevate the Child account. Call center employees cannot assist you with that.
    what do i have to prove to microsoft im a adult?
    Have the Adult account tied to the Child account go through

    the Promotion process
    .
  6. Quail Checkers Win User

    microsoft cant help

    So, you can't just call your parents or something? If only your parents can change it then get them to do it, otherwise Microsoft cannot just go around giving away everybody's information to just anyone (regardless if you know the email linked to the account
    or not). That being said, for all we know you could just be a child attempting to gain access to adult content. As a side note, you should try re-wording your post; there is a lot of unnecessary remarks in your post that only add to the wall of text and do
    not help anyone to understand your problem better.
  7. TrevorWesley Win User

    microsoft cant help

    I'm assuming your judging my complete disregard for proper grammar, am I right?
  8. AdventSoul05 Win User

    microsoft cant help

    Sometimes I wonder why the school system fails so hard with today's kids. "facepalm"
  9. TrevorWesley Win User

    microsoft cant help

    wow i forgot the you're 8P
Thema:

Microsoft cant help

Loading...
  1. Microsoft cant help - Similar Threads - Microsoft cant help

  2. I cant download Xbox identity provider from the microsoft store. 2 asking help from...

    in XBoX Games and Apps
    I cant download Xbox identity provider from the microsoft store. 2 asking help from...: Xbox identity provider doesn't show up when I search for it on the search bar. Even in the microsoft store webpage it doesn't show up and if I open links that direct me to Xbox identity provider...
  3. Can anyone help because Microsoft cant

    in XBoX on Consoles
    Can anyone help because Microsoft cant: Tried to do an update, update failed now i have no video, have tried 3 cables 3tvs, have also tried low resolution mode, have also tried the recovery mode nothing is fixing the issue...
  4. cant find previous Microsoft account for minecraft ps4, help?

    in XBoX Accessibility
    cant find previous Microsoft account for minecraft ps4, help?: When trying to sign into a Microsoft account for my minecraft on ps4 it doesn’t allow me as I have already signed into a Microsoft account previously, it has signed me out, probably due to my...
  5. im not in microsoft family but i cant play minecraft multiplayer help

    in XBoX Accessibility
    im not in microsoft family but i cant play minecraft multiplayer help: im not in microsoft family but i cant play minecraft multiplayer help, i dont understand i just got microsoft because i want to migrade my minecraft account but after that i cant play multiplayer...
  6. My minecraft on ps4 is completly bugged and cant sign into microsoft account. Please help.

    in XBoX on Consoles
    My minecraft on ps4 is completly bugged and cant sign into microsoft account. Please help.: It started out that i was connected to a microsoft account but it wasnt allowing me to play servers or realms and i couldnt press the button in settings to log out and unlinking didnt work. I...
  7. microsoft store cant install gears tactics and gears games. XBOX GAME PASS. PLEASE HELP!

    in XBoX on Windows
    microsoft store cant install gears tactics and gears games. XBOX GAME PASS. PLEASE HELP!: hi guys, I cant install gears tactics on windows store with full game pass. I can download some other games without problems. but I cant download those gears games who need admin rights and...
  8. help i cant pay a past due bill with Microsoft account balance

    in XBoX Sales and Promo
    help i cant pay a past due bill with Microsoft account balance: I cant pay my past due bill 1f3421f5-9078-411e-8b9b-5b5b26bb1d3b
  9. People that needs help with getting vbucks at Microsoft store, but cant get v bucks on pc

    in XBoX Games and Apps
    People that needs help with getting vbucks at Microsoft store, but cant get v bucks on pc: Now I had this problem but found a solution, I am not asking for help because I know but I want to share to people who don't know. The same problem happened to me but, if your email at the right...
  10. Cant connect to any microsoft app HELP!!!

    in XBoX on Windows
    Cant connect to any microsoft app HELP!!!: My Xbox app cant connect to internet. This happens when i try to open microsoft apps as well. Cant play Halo because of this ;( aec4be27-5ec9-4506-b3ee-9688977ee07d