Microsoft cancelled controller repair when they received it

Discus and support Microsoft cancelled controller repair when they received it in XBoX on Consoles to solve the problem; I sent my under warranty controller to Microsoft and they cancelled the order. They did not let me know via e-mail. I only realized it was cancelled... Discussion in 'XBoX on Consoles' started by Don Fahey, Jan 23, 2024.

I sent my under warranty controller to Microsoft and they cancelled the order. They did not let me know via e-mail. I only realized it was cancelled when I selected the controller in my devices on my pc. It said they received the controller and then they cancelled it immediately? What happens now? Will they even send my broken controller back? Any help greatly appreciated. Thanks.

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