Microsoft Call Back Never Happened

Discus and support Microsoft Call Back Never Happened in XBoX on Consoles to solve the problem; I recently had issues with my XBox and after going through every solution on their troubleshooting page, the same problem returned over and over again.... Discussion in 'XBoX on Consoles' started by nabroosiNibras, Nov 7, 2021.

  1. Microsoft Call Back Never Happened


    I recently had issues with my XBox and after going through every solution on their troubleshooting page, the same problem returned over and over again. Naturally, I decided to go to schedule a call with one of their "humans." Well, first of all, I scheduled an appointment an hour before closing time (5 PM PT) and waited for 21 minutes, which was the estimated time provided by the website used to schedule it. I ended up waiting another 30 minutes and I still did not receive a call. I have been a Microsoft user and lover for a very, VERY long time, and I am very very disappointed in how terrible and lousy their customer service is. I will definitely be moving away from XBox as I begin to upgrade, preferably to the PS5 now.

    I still can't wrap my brain around the fact that Microsoft, though so large, have such crappy and limited options for technical support. I never knew just how corrupted of a company it really was. The options are the following: Talk to a robot, talk to a gamer, or schedule a call. All three failed! The robot is stupid, and gamers are useless and cant do anything but read off of what's on the Microsoft troubleshooting pages, and I can only imagine how terrible their call service would be.

    All I know is that I do not recommend getting into gaming through XBox, because even though their consoles are very very good, if you run into a technical problem which isn't easily resolved, you're screwed and pretty much just lost $300-$500, depending on what console you buy.

    Go with Sony... Trust me Microsoft Call Back Never Happened :(

    :)
     
    nabroosiNibras, Nov 7, 2021
    #1
  2. ow7iee Win User

    Microsoft Call Back Never Happened

    I've always been a xbox fan aswell... A week has gone & still no solution, I pay microsoft for nothing at the moment. I am a hardcore gamer.

    I have no other choice than head into the city & buy a Playstation 5. I don't want to but this xbox nat unavailable, blocked teredo makes my xbox useless in many ways,,,, Favorite games like Forza Horison 4 doesn't work at all connecting online

    SUCH A DRAG!
  3. Smwutches Win User

    Microsoft Call Back Never Happened

    You can also chat with support instead of requesting a call back. If you don't see that option, change the category/topic until you do. Billing & Subscriptions and "I don't recognize a charge" usually works.
  4. killermidgt678 Win User

    warranty issue

    i have been i register for a call back and the call back never happens
  5. feliks-02AFEA41-399C Win User

    MTU Settings

    Contacted ISP earlier today and the problem is now resolved. They never did call me back to explain why this happened though.....
  6. Tezzerrific Win User

    Why did You shut down mojang auth?

    will never happen, as Microsoft has owned Mojang for years it has taken this long to fully migrate it all to Microsoft's systems, now that is complete, they will never change it back.
Thema:

Microsoft Call Back Never Happened

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