Microsoft Bluetooth Keyboard - How to replace batteries?

eminf · Apr 24, 2024

My Microsoft Bluetooth Keyboard battery is pretty low and I want to replace the batteries with the new ones.

But the battery cover(?) at the back is not openable. I couldn't find any information on internet about this and how to open it or is it really a battery cover?

Is there any step by step tutorial about how to do this? I really pushed it hard to up and left side, but It didn't open. I don't want to break it.

I also removed the soft plastic and thought maybe there is a screw under that but no, there isn't any screw under the rubber.

Thanks!.

:)

kyle_m4496

Hi Eminf. My name is Kyle and I'm an independent advisor.

This forum only provides technical support for Xbox devices and services.

You should be posting in the Windows forums, that way the correct support can help you: https://answers.microsoft.com/windows/forum

GoldRusher1

Microsofts solution is replace the non replaceable battery and use the cable, ah yes, lets replace a soldered on battery that voids your warenty to fix a bs problem that they blame on everything else. I contacted support the other day and they said my
motherboards bluetooth does not support it, i said are you sure, because my motherboard does not have bluetooth, i have a card. Then they said it was wifi interfering, i dont have wifi in my room, its all wired internet. Then they said they had to transfer
me and hung up. They dont even care.

StuartATrueRed

It won't work, as the bluetooth dongle will not work on the Series X|S as the console does not support the bluetooth adapter. If you want to use a keyboard on the console, then you will need a wired keyboard or a wireless keyboard that is not bluetooth.

Jason Guer

Hello anup rathi

Thank you for posting in Microsoft Community.

I understand that you have an issue getting a replacement to your defective keyboard and you wanted to know if it is under warranty from Microsoft as the manufacturer of the accessories. Let’s work together in finding the best resolution to this issue.

I made research and found a Microsoft article in regard to this matter. The content of the link is you need to sign in using your Microsoft account, then register your keyboard to see the warranty, if it is granted then you will the step as well on how to order. You may access the link below.

Click here: Manage devices used with your Microsoft account - Microsoft Support

Regards,

Microsoft Community Moderator

anup rathi

Hello,

I tried doing that but I couldn't register my device using a serial number. In fact 'Microsoft Bluetooth mouse and keyboard' didn't even appear in the list of devices that can be registered.

Can you please help

Anup

Microsoft Bluetooth Keyboard - How to replace batteries?