Microsoft: Bannned from communicating because of past behavior, wrong!

Microsoft (Routers): Bannned from communicating because of past behavior, wrong!
Bought new headset, no chat audio. Updated the xbox! controller and tested the headset. Then I tried to

chat with someone in Mass Effect 3 multiplayer, My mike worked, but I had like 5% incoming audio, so I tried to

send the player an apology, and message would not send. I never use bad language, and my reputation score

shows it, but I still find this: " Because of your past behavior you can' send messages." I cannot appeal because

the Enforcement page shows me as ok. I never got anything from Microsoft about this ban, so I have no idea

how long I'll be in the hole. I have jumped through every hoop, every one. Microsoft help wanted me to try

the headset in a chat room, I have never done that, and finding another gamer using a headset is hit and miss

option now that ME3 multiplayer popularity is waning.

I throw myself at your feet, please help.



Dale

:)

 

Because of my past behavior...

Hey Gamer,

yeah not sure what would be the next step if you're not eligible for a case review. The enforcement team only uses the enforcement website we can't handle any enforcement actions.

 

Communication Debann problem

I recently get bannished from the communication but after the time out imposed it's still locked and i can't communicate with my team.

Moreover on the enforcement past-actions it tell that i'm not bann...

please help me.