Microsoft balance not updating

Discus and support Microsoft balance not updating in XBoX on Consoles to solve the problem; I added 2 Xbox gift cards to my console on March 1st and March 4th(Today). When I went to purchase a game or Add-on in the store, my gift card balance... Discussion in 'XBoX on Consoles' started by SGTNighthawk, Mar 5, 2021.

  1. SGTNighthawk
    SGTNighthawk Guest

    Microsoft balance not updating


    I added 2 Xbox gift cards to my console on March 1st and March 4th(Today). When I went to purchase a game or Add-on in the store, my gift card balance was not an available option which then defaulted to my Debit card. I checked my order history on my Microsoft account and found the gift cards were in fact redeemed successfully however the balance on the account was empty. No idea how or why that is, on my Xbox in the settings under Billing and payment, it has my updated Account balance next to the debit card info.

    :)
     
    SGTNighthawk, Mar 5, 2021
    #1
  2. SGTNighthawk Win User

    Microsoft balance not updating

    It could be a massive bug, definitely hope it gets resolved soon.
  3. OJv1 Win User

    Microsoft balance not updating

    I too am experiencing this problem and have tried every option that has been listed with no fix
  4. TheWiredHawk Win User

    Microsoft balance not updating

    I am running into the same issue and I have no idea what is going on. It must be a serious bug with xbox/microsoft. Its unfortunate that I can't buy anything with it right now. Hopefully this gets resolved soon cause this is annoying lol.
  5. MichaelDodemaide Win User

    Microsoft balance not updating

    I am experiencing the similar issue. I added £10 to my child's Xbox account, and it shows on the website, but it refuses to update on the console.
    My story is identical, except AU$ instead of £
  6. SGTNighthawk Win User

    Microsoft balance not updating

    I have tried these solutions but with no result. Ny microsoft account balance still says $0 but my Xbox still says the correct amount from the gift cards I redeemed. I'm not sure what to do.
Thema:

Microsoft balance not updating

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