microsoft balance and xbox live reward deposit refund

Hi,

i saw today that i had 219,08 norwegian kr (im norwegian btw) on my microsoft balance. is it about the xbox live reward program? because im not sure how it got there. will it expire if i dont use it within a certain time? i also see that there's been 2 xbox
live reward deposit refunds. whats that about? how long will the xbox live reward program last btw?

:)

 

Have over 9,000 points that have not been cashed out in over 5 months

Hi YokaiiCx. To confirm, deposits were made to your account on 12/14/16 and 4/12/17. You can check your Microsoft account balance at commerce.microsoft.com. These will be listed as refunds from Xbox Live Rewards.

 

Xbox live rewards points

Hello ANGEL BUBAROV,

As was stated in the transition FAQ, which is now available at (Microsoft Rewards - FAQs zum Wechsel von Xbox Live Rewards zu Microsoft Rewards):

What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May, 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your Microsoft
account by June 30, 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

You will be able to see your deposit as currency on the Microsoft Commerce page. Your deposit was made on the 19th. They are not converted to Microsoft Rewards Points.

 

If you check your digital returns at
http://commerce.microsoft.com it should show you if it is deposits from the rewards program. You can also check your rewards statement on the MyRewards section of the rewards site for when deposits took place. If they took place at the same time as the
deposits on the billing site, then those are definitely from your rewards deposits.

Currency from the rewards program will expire one year after the deposit if it's not used.

There is no word on if/when the program will shut down.

 

Hello xW4RH0UNDx,

Once your pending Credit amount reaches 5000 or more, you are automatically scheduled for a deposit. You can use the deposit dates listed on your MyStatement on the MyRewards page to see when you received a deposit from our program. You can then double check
these deposit as actual currency from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount. We see that the amount you refer to is likely your Rewards
deposits. Since these deposits are of a promotional currency, they will expire one year after being deposited. At the current time, there is no plans to end the Xbox Live Rewards program.