Microsoft and Epic Games wont let me sign in

Hello Only 1 ben,

Thank you for posting in the Microsoft Community.

It sounds like you are having trouble signing in to your Microsoft account that is linked to your Epic Games account. I understand how frustrating that can be, especially if you have had that account since you were a kid. Here are some steps you can try to resolve the problem:



- First, make sure you are using the correct email and password for your Microsoft account. You can reset your password if you forgot it or if you think someone else might have access to it.

- Second, check your email inbox and spam folder for any verification codes or links that Microsoft or Epic Games might have sent you. Sometimes these emails can take a while to arrive or they can be blocked by your email provider.

- Third, if you have the Authenticator app on your phone, make sure it is synced with your Microsoft account and that you are entering the correct code. The code should have six digits and it changes every 30 seconds. If the app is not working, you can try uninstalling and reinstalling it or using a different device.

- Fourth, if you don't have the Authenticator app or the 8-digit backup code, you can try to recover your account using other methods, such as answering security questions, providing a phone number or an alternate email address. You can find more information on how to do that here: Help with the Microsoft account recovery form - Microsoft Support

- Fifth, if none of these methods work, you can contact Microsoft support directly and explain your situation. They might be able to verify your identity and help you regain access to your account.



I hope this helps and that you can get back to playing your games soon. If you have any other questions or concerns, please let me know and I'll be happy to assist you further.

I have a problem connecting an Xbox user to Epic Games

1. [1:12 AM]
   
   support
   

Hello!

We haven't heard from you in 72 hours, so we assume your issue has already been resolved. We won't be monitoring this thread in the future, so if you need further help, please create a new thread to discuss these concerns by clicking on this link: Microsoft Community





Thank you for your understanding.

I login to epic games through my microsoft account and when i try to login on my computer it tells me "There was an error processing the credentials from the external login system. please contact support. and when
i login to my xbox it wont let me sign in either. does anyone know what my problem is?

Same here

BashfulGamer,

Try running the Windows Update troubleshooter , see if any problems are fixed, and if so reboot your computer and then try signing in again.