microsoft account

Discus and support microsoft account in XBoX on Consoles to solve the problem; I have a Microsoft account originally set up thru my sons xbox 360 with a gold membership. that console died and we recently for Christmas got a new... Discussion in 'XBoX on Consoles' started by asajr66, Jan 6, 2014.

  1. asajr66
    asajr66 Guest

    microsoft account


    I have a Microsoft account originally set up thru my sons xbox 360 with a gold membership. that console died and we recently for Christmas got a new xbox 1. but when we set up the console I set up a second gamertag under the same email and the same password.
    Due to this I cant access the original account with the xbox live. obviously very frustrated that he cant play with his friends.......how do I resolve this issue? I know the original account is still active because Microsoft recently deducted the fee for
    the membership from my checking account. Thankyou

    :)
     
    asajr66, Jan 6, 2014
    #1
  2. thomo
    thomo Guest
    thomo, Jan 6, 2014
    #2
  3. Aldojags
    Aldojags Guest
    Aldojags, Jan 6, 2014
    #3
  4. MisterFizzle
    MisterFizzle Guest

    microsoft account

    Hey there asajr66,

    Sorry to hear you're having issues with your account.

    For this particular issue, you'll want to get in touch with our
    Phone Support
    team. They'll be best equipped to look into your account with you and work on sorting things out.
     
    MisterFizzle, Jan 7, 2014
    #4
  5. andersonpassos Win User

    Microsoft account account

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    the form recovery process is not immediate and requires waiting for microsoft evaluation, and is the safest way to get the account back.

    https://support.microsoft.com/en-us/account-bil...
  6. DCFC734 Win User

    Microsoft account

    Why not buy a subscription from 1 of the websites ?

    I know you were wanting to use your microsoft balance but you can get a 12 month sub for like £25 or you could the other day.

    Be cheaper too.
  7. Lofty Who Win User

    Microsoft account

    Depending on what duration your looking for, places like Shopto.net have deals on Xbox LIVE membership at the moment ( probably find better if you shop about )

    Xbox Live 12 Month + 1 Month Free Gold Membership Card XBOX ONE ... £31.85

    www.shopto.net/.../XB11221-xbox-live-12-month-1-month-free-gold-membership-card
  8. EnenDaveyBoy Win User

    Microsoft account

    it is significantly more expensive to buy gold through MS (just saying)
  9. oOUTSIDERo62 Win User

    Microsoft Account

    I would have to say that only phone support can help you with this. 800-4MY-XBOX for the US and Canada.
Thema:

microsoft account

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