microsoft account/xbox account hacked

Discus and support microsoft account/xbox account hacked in XBoX Accessibility to solve the problem; My account was hacked and they changed my email and phone number so i cannot login. I filled out the microsoft recovery form but it asked for my email... Discussion in 'XBoX Accessibility' started by JSanch20, Jan 2, 2022.

  1. JSanch20
    JSanch20 Guest

    microsoft account/xbox account hacked


    My account was hacked and they changed my email and phone number so i cannot login. I filled out the microsoft recovery form but it asked for my email and since the hacker changed my email i keep getting a message saying invalid email. I set up a new account with a new email address in hopes microsoft can retrieve my hacked account.

    Has this happened to anyone and if so what is the chance of microsoft recovering my hacked account. Im so mad because I had just added my christmas gift cards and now I cant get into xbox live.

    Any help/advide appreciated.

    :)
     
    JSanch20, Jan 2, 2022
    #1
  2. Rostom L Win User

    Can I recover my old Gamertag since I no longer have access to my hacked Microsoft email address?

    Hi Jey! I am sorry to hear about what happened.

    Unfortunately, Microsoft account and Xbox profile are only one single account. If your Microsoft account was hacked, everything in it including your Xbox stuff is part of it. The only option you could get back to your original account or Xbox profile is to recover the hacked Microsoft account itself.

    Kind regards,
  3. JanuaryWinsland Win User

    microsoft account/xbox account hacked

    I feel ur PAIN mY account got HACKED AND HACKER TOO LOCK ALL OF MY GAMES
  4. Georges C. Win User

    microsoft account/xbox account hacked

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello JSanch20 and Happy New Year, you can contact Xbox customer service via chat, and ask Xbox Advocate to do an A.T.O (Account Takeover) however it will ask you for most of the information you have filled out in the webform to be forwarded to Microsoft and they review your case.

    https://support.xbox.com/en-us/contact-us
  5. ngocphi Win User

    microsoft account/xbox account hacked

    Call support and ask for a compromised access case

    Keep in mind it's not possible to change your ms accoumt

    Only the Alias can be changed
  6. KindGryphon Win User

    need to delete XBox from my account as I was hacked in the past and I do not utilize XBox

    Need assistance on deleting XBox from my Microsoft Account. I was hacked in the past and charged for use and purchases related to XBox.
    The Microsoft account IS the Xbox account. They are one in the same so there is no way to delete the Xbox account without also permanently deleting your Microsoft account.
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microsoft account/xbox account hacked

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