Microsoft account with access to Minecraft has disappeared

Hi Ulora, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I'm sorry to hear that when you log in to your Minecraft account it says that the Microsoft account does not exist, are you sure you have migrated the account correctly, do you have any email or proof that you did it correctly? Since when have you not logged in, 1 year?

There is an account recovery form but if it has been a year since you logged in (it is unknown since when you no longer have access to your account) so you may not be able to submit this form anyway I will leave you the link to below so you can at least try it.

Form: https://account.live.com/acsr

From what I understand, support cannot help you in this type of case to recover accounts, however you can contact them to obtain a little more information.

Support: https://support.xbox.com/contact-us/

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

I hope you understand, if you have any other questions let me know. I wish you good luck.

Best regards,
Daniel.

I migrated my Mojang account back when Microsoft first required that we do so. (May/June?) I do not have the original PIN email, because I didn't think I would need it. I've been using Minecraft since migrating, and the behavior I'm describing happened recently. (November 7th or 8th?)

I've tried resetting my Minecraft install (from System > Apps control panel) along with XBox app, and Microsoft Store. Along with un-/re-installing Minecraft (and Launcher). I would say the problem is not with the MInecraft Launcher but with my Microsoft Minecraft account -- my Minecraft Profile name has disappeared from my account.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Wii, you've migrated your Minecraft account to Microsoft, if yes there may have been a problem at the time of the migration, so the ideal is to contact Mojang support so they can help you.

https://help.minecraft.net/hc/en-us/requests/ne...

Hello again, this forum is public viewing and unfortunately as independent consultants we do not have access there is some data nor your account to know exactly what happened to Minecraft in your account or at the time of Migration.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

If your Minecraft account has been replaced with your Xbox account name, it's possible that your account has been migrated to a Microsoft account. This is a process that allows you to use a single account to sign in to multiple Microsoft services, including Minecraft.

To access your Minecraft account, you will need to sign in with your Microsoft account credentials. You can do this by visiting the Minecraft website and clicking on the "Sign In" button. From there, enter your Microsoft account email address and password to access your account.