Microsoft Account on Xbox 360 no Billing Information Appears

Discus and support Microsoft Account on Xbox 360 no Billing Information Appears in XBoX on Consoles to solve the problem; I am able to login into my Microsoft Account on my Xbox 360, but I cannot purchase items from the Store because my billing information doesn't appear.... Discussion in 'XBoX on Consoles' started by FlubbedBranch18, Mar 2, 2017.

  1. FlubbedBranch18
    FlubbedBranch18 Guest

    Microsoft Account on Xbox 360 no Billing Information Appears


    I am able to login into my Microsoft Account on my Xbox 360, but I cannot purchase items from the Store because my billing information doesn't appear. I am prompted to enter billing information but the boxes are for US locations only (I am in Canada). My
    billing information appears when I login to my account on a Windows PC.

    I checked the Recent Activity page on my account and for the dates that I logged in on the Xbox the Session Type is "Unusual Activity Detected" and Approximate Location "Unknown". When I log on a Windows PC Session Type is "Successful Log in" and Approximate
    Location is "Canada". The Xbox 360 location is set to Canada.

    I want to be able to purchase items from the store, I have the free Xbox Live membership which is linked to my Microsoft Account.

    Any help would be appreciated.

    :)
     
    FlubbedBranch18, Mar 2, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Change your Xbox LIVE account information

    Overview

    It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

    Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

    How to Change your name, address, phone number or email on Xbox.com

    1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

    2) Make the changes you want to your billings account information and then click Save.

    How to Change your name, address, phone number or email on your console.

    1) Sign in using your Xbox LIVE gamertag.

    2) Proceed to Settings, and then select Account.

    3) Select Your Information, and then go to Billing Information.

    4) Sign In with your Microsoft account password.

    5) Change your billing account information and then click Done.

    In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com
     
    xboxfelix, Mar 2, 2017
    #2
  3. ll AKIUS ll
    ll AKIUS ll Guest
    You need to update your account in order to make a deposit!

     
    ll AKIUS ll, Mar 2, 2017
    #3
  4. DigitalAssassin Win User

    Xbox Free gold

    Hi mate, appears you may not have filled in all your account information.

    -

    1.Go to My Account.

    2.Under Payment & Billing, click Manage Payment Options.

    3.If prompted, sign in using your Microsoft account (also known as Windows Live ID).

    4.Check the information associated with your payment options. Fill in any missing information.

    5.Return to My Account.

    6.Under Payment & Billing, click Billing Contact Information. Fill in any missing information, and then click Save.

    7.Try to redeem your prepaid code again.

    -

    Full information on that error code here:
    support.xbox.com/.../error-code-80070057
  5. DigitalAssassin Win User

    Please help!

    Hi there, it appears you may not have added all your account information.

    -

    1.Go to My Account.

    2.Under Payment & Billing, click Manage Payment Options.

    3.If prompted, sign in using your Microsoft account (also known as Windows Live ID).

    4.Check the information associated with your payment options. Fill in any missing information.

    5.Return to My Account.

    6.Under Payment & Billing, click Billing Contact Information. Fill in any missing information, and then click Save.

    7.Try to redeem your prepaid code again.

    -

    Link to full info about that error code here:
    support.xbox.com/.../error-code-80070057
  6. Ricardo Lechuga Win User

    Continous Unauthorized Billing

    Hi MeganFuhr! My name is Ricardo an independent advisor ready to help you with this situation!

    If in any of your accounts appears a suscription like this active, and you have already removed the payment method, you have a different account with the subscription active or someone else has your payment information, sometimes scammers also disguise the charges as Microsoft ones

    Charges from Microsoft for consumer purchases will appear on your billing statement with these descriptions:

    MICROSOFT*XBOX

    MICROSOFT*XBOX LIVE GOLD

    MICROSOFT*XBOX GAME PASS

    MICROSOFT*EA ACCESS

    MICROSOFT*STORE

    MICROSOFT*OFFICE

    MICROSOFT*OFFICE 365

    MICROSOFT*ACCOUNT

    MICROSOFT*ONEDRIVE

    MICROSOFT*OUTLOOK

    MSbill.info

    bill.ms.net

    If the entry on your billing statement isn’t in one of the above formats, it was not from Microsoft and may be an unauthorized charge. Contact your bank for more information.
  7. Ironwilled Win User

    xbox 360 games

    Hi There,

    The Xbox One marketplace and the 360 marketplace are actually separate so it could be that the information on one server doesn't match the other and there you would have the conflict. Try to go into your 360 billing settings and see if it matches what's
    on your Microsoft account billing settings.
  8. sstail Win User

    Billing Account Information

    It's in the Billing Account Information page. The country/region is fixed to United States even it shows Canada(English) in the bottom left corner.
Thema:

Microsoft Account on Xbox 360 no Billing Information Appears

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