Microsoft account not having minecraft

008001 · Apr 12, 2025 at 5:12 PM

I bought Minecraft under a different email that I'm sure was a Mojang account @K about 2 years ago. I even have the email with the product code key for Minecraft.

I recently built a new pc and had to install everything, including the mc game. When I was redownloading the launcher and signed in to Microsoft, Minecraft would not install because it says I don't have the game or an active subscription to be able to install.

I used a different email @S that I'm pretty sure I've already did the migration from Mojang acc but this Microsoft acc has nothing bought in its life history. I already tried using my email @K that I first bought the game with multiple times to login to Microsoft, but I have no account under that email or any other emails besides @S, the one that doesn't have Minecraft connected to it apparently.

I rather not spend money on buying Minecraft again and would like to know how else I can try to get Minecraft redownload

:)

Alvaro A-

Hi 008001,

Thank you for posting in Microsoft Xbox Community. I am sorry that you are still prompted that you have to buy the game, even if you already purchased Minecraft.

As part of our initial troubleshooting, kindly make sure that you are logged in using the same Microsoft account where you purchased the game. If you purchased it from Microsoft store, you may check it by going to https://account.microsoft.com/billing/orders

Once confirmed that you are using the correct account, please follow my recommendations below.

1. Delete the Minecraft launcher that exists on your computer.

2. Restart your computer.

3. Install legacy Minecraft launcher for Windows.

https://aka.ms/minecraftClientWindows

Once reinstalled, continue with these instructions.

1. Open Minecraft launcher.

2. If you are already logged in, click on your image and Gamer tag in the upper left corner of the screen and then on "Logout".

3. After logging out, delete all accounts registered in the launcher by clicking on the "X" next to each account.

4. In the Minecraft launcher, enter the Microsoft email and password.

If you bought Minecraft from Microsoft Store, you have to go to Microsoft Store>My Library then look for Minecraft and install.

Make sure you're signed into the Store app with the same Microsoft account that you used to buy the game.

If the above steps did not work, please clear the cache of the Microsoft store. Go to Settings> System> Apps & features> Click Store> Advanced options> Reset.

After the reset, log in with the Microsoft account that has Minecraft Java and reinstall Launcher.

Hope this solves your issue, please do let me know how it goes.

Regards,

Alvaro

Tezzarrific

if you cannot access your microsoft account and have 2fa active then they are right all is lost, and as the microsoft account is the account that minecraft migrated too you have now lost minecraft if you cannot access the microsoft account.

XBF-Spartan

Hi John,

Thanks for reaching out to the forums! I understand that you have created separate Microsoft accounts for your kids. Minecraft on Nintendo Switch does seem to have different log-in instructions compared to console or pc. I am linking the Minecraft site so that you can check out the official Microsoft account login instructions. Minecraft and Microsoft Accounts | Minecraft

Rostom L

For your Minecraft game, if you already have migrated your Minecraft account to a Microsoft account, it cannot be undone anymore. It will be permanently linked to the Microsoft account you used on the migration process.

Jarell Phang

Update, someone somehow removed my minecraft account from my microsoft account ??? I dont have minecraft anymore ??? Microsoft or whoever please help

Microsoft account not having minecraft