Microsoft account locked for no reason

Hi ArjunMC,

Thank you for posting in Microsoft Xbox community. I'm sorry to hear that your account has been locked. I understand that you're playing Minecraft and suddenly got disconnected. Kindly review the article below for complete step-by-step instructions how on how you could proceed.

How to unlock your Microsoft account:

https://support.microsoft.com/en-us/account-bil...

If the initial process did not work for you, check your account status or reactivate your account by going to the Microsoft services account reset page: https://go.microsoft.com/fwlink/p/?linkid=874120

After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

Please note that in this public community forum, we are players and Microsoft users like you trying to help and guide other people. This means that we do not have access to other accounts or access to other users' information. If you have account-specific inquiry, please reach out to Microsoft support using this link: https://support.microsoft.com/contactus

Regards,

Alvaro

Im redoing the process and recquires me to add a phone number to send a code. I put in my number and says that the verification method isnt working and should try other methods, but doesnt give me the options.

Hello, Earl. I’m Arturo, a community user like you, and I’ll be glad to provide assistance with your inquiry today.

IMPORTANT: Please don't share personal information, including email addresses, phone numbers, gamertags, etc.

As community users like you, we are not able to enter, check information, or unlock the account for you, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, could I know if you're able to log in the account or do you mean that your email or password are rejected when attempting to log in.

In case you're able to log in, do you mean that you see a message that says that your account has been locked for breaking Microsoft terms & conditions?

However, if you meant to say that the email and password are rejected during the login process, could I know if you tried to log in but using instead a previously linked phone number?

I look forward to hearing from you.

Regards,

Arturo.

Hello, Earl. Thanks for taking the time to reply. Please note that in case you were creating Microsoft accounts to just join the Game Pass trial, this is likely the reason it was locked. However, I can assure that because you're the only one who knows if you were doing this or something else. So, I just want to mention that to lock an account, Microsoft always investigates before issuing a lock.

If you think nothing wrong was made, and in case you didn't try, you may want to fill out the Account Reinstatement form:
https://www.microsoft.com/en-us/concern/AccountReinstatement?SilentAuth=1&wa=wsignin1.0

In case the form is the one telling you the inconvenience regarding verifying your phone number, you can try entering a different one, and in case the issue persists, you may want to try filling out the form again in 48 hours.

It says it has been locked out for breaking microsoft terms and conditions. But I dont recall doing anything because I made the account, downloaded some games, and then logged off my pc. I havent used it and came back to it with this.