Microsoft Account issue

Andersenovic · Apr 15, 2014

season pass Black ops 2 plus
800 xp, they have taken from
my because I can not remember everything

on the old account. But they
can see it's there but can not figure out how to
move

it over to the new account. (Or will
not)

then surely it is theft from customers

:)

PhDPeddler · Apr 15, 2014

Microsoft Account issue

Hello Equable,

You should be able to download your brothers profile and get back to playing Ghost. In this link it will tell you how.

Link:
http://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/profile-move-delete

If this doesn't help please post why or what happened. Hope that helped and good luck.

EquableMussel75 · Apr 15, 2014

Microsoft Account issue

I had to start a new gamer tag because I got Windows 8 and that was the only way to listen to music. I created it under my mom's microsoft account, that my brother had a tag for his xbox live to play on his xbox. When we went to connect his new Xbox, his
gamer tag was no longer there, only mine was. I tried to cancel mine, but I can't figure out how. But I also have Office 365 for my college work, and I believe that I need to have a microsoft account to keep it up to date. I don't know what to do. My brother
is so mad because he can't play his new COD: Ghosts on live because he doesn't have his gamer tag. And when he tried to access Live using my tag, it said that mine was not allowed to access Live. HELP!!!

PR1NCE DARKNESS · Apr 15, 2014

Hello there Andersenovic I`d like to ask what is the problem your finding on
Black ops 2.

If you can explain a little more about the problem your having then it will be much more easier for us to
swoop in to assist you. It`s hard to understand what your seeking help for at the moment.

Please include "Full Detail" on what you are trying to
accomplish with black ops 2. Thank you.

Kiesey · Oct 31, 2018

It is not possible to move content from one Microsoft account to another Microsoft account. If you call Xbox Support by phone and can verify the name address and phone number on the account support should be able to provide the Microsoft account info to
you.

Also please do watch your language on the forums the language filters are in place for a reason.

Kiesey

It is not possible to move content from one Microsoft account to another Microsoft account. If you call Xbox Support by phone and can verify the name address and phone number on the account support should be able to provide the Microsoft account info to
you.

Also please do watch your language on the forums the language filters are in place for a reason.

XBF Brad A

Hi Bsam,

Thanks for coming to the forums. We understand you are trying to recover the account. Even though the AOL email is deactivated it is only used as a sign in on Microsoft. To change it you first need to get into the account. Unfortunately, the only way to
do this is through the
account recovery form. You can fill the form out as many times as needed. There is a wait period between each form though. We recommend when filling the form to make sure the name and birthdate are exact. Also, when asked if purchased anything select yes.
This will get it to where asks for your gamer tag and console ID. The ID can be found under console info and starts with a FD on an Xbox one.

Thanks,

Brad

Stefano Di Somma

Thank you for your answer. When I created a new Microsoft account I never subscribed a new gamertag; I only created a new e-mail address.

By the way, I think I'll contact the support.

TheMapleKid

I think if you go into your MS account settings on your PC you can turn of the " two click authentication ". I had a similar issue with it, also played up getting my emails in my Iphone. Just unclick the box.

PR1NCE DARKNESS

Hello there Andersenovic I`d like to ask what is the problem your finding on
Black ops 2.

If you can explain a little more about the problem your having then it will be much more easier for us to
swoop in to assist you. It`s hard to understand what your seeking help for at the moment.

Please include "Full Detail" on what you are trying to
accomplish with black ops 2. Thank you.

Microsoft Account issue