Microsoft account is locked

Discus and support Microsoft account is locked in XBoX Games and Apps to solve the problem; My sons Microsoft account has been locked? It says add a phome number to access a code, when I put number in it says can't send send code to this... Discussion in 'XBoX Games and Apps' started by anna cooke, Dec 1, 2023.

  1. anna cooke
    anna cooke Guest

    Microsoft account is locked


    My sons Microsoft account has been locked? It says add a phome number to access a code, when I put number in it says can't send send code to this phone...help?

    :)
     
    anna cooke, Dec 1, 2023
    #1
  2. Leugas Win User

    Account

    Im trying to acces my microsoft account but its locked, because i changed my gmail and microsoft locked it (microsoft account)
  3. Wishcatcher Win User

    Microsoft Account Locked

    Hi,

    Sorry about that issue and i can understand your frustation cause i was in the same case few years before for one of my daughters account.

    The thing you try is correct but sometimes with many account on a computer is hard for the system ( Microsoft side ) to know which account is locked even if you put the correct email ( example you are on your Windows 10 account but you put all details about
    the locked one… Cookies and co are in conflict…). So i suggest you to do what i did in the past :

    - Log into Windows 10 with the locked account (its very important)

    - Go to > https://support.microsoft.com/help/...nlock-your-microsoft-account-or-outlook-email
    follow all steps

    You should get an answer within 24-72 hours

    Regards
  4. brandiesel1 Win User

    locked microsoft account

  5. JosefLBohorquez Win User

    Microsoft account locked

    Hope you can get an answer as soon as possible

    Take care in the meantime!
  6. 17JONESE Win User

    Microsoft account locked

    It says it’s because I violated Microsoft service agreement? And yes, it is locked
Thema:

Microsoft account is locked

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