Microsoft Account Hacked - is there any way to recover my Minecraft account? I have the...

Discus and support Microsoft Account Hacked - is there any way to recover my Minecraft account? I have the... in XBoX Accessibility to solve the problem; Hello, as the title says, my Microsoft account was compromised (hacked) around a week ago due to me falling for an in game Minecraft account scam. My... Discussion in 'XBoX Accessibility' started by Anonymous Person1DD, Nov 8, 2022.

  1. Microsoft Account Hacked - is there any way to recover my Minecraft account? I have the...


    Hello, as the title says, my Microsoft account was compromised (hacked) around a week ago due to me falling for an in game Minecraft account scam. My security information was immediately changed, and the account transferred to a new Microsoft account. My Microsoft account was then deleted, or deactivated - either way, I can no longer access it as it says "This account does not exist". I (obviously) did not have two factor authentication enabled on my account, which I appreciate is my own wrongdoing.

    The first thing I did was contact Minecraft support, but because my account has been migrated to Microsoft, I was directed to their support system. I have tried the account recovery form, which claims to take 24 hours, but I have yet to receive any response over a week later. But I doubt this will be any use anyway, because my account has been deleted (I believe). As far as I can see there is no way to create a ticket or ring a support line (the one provided is automated and just directs you to the website).

    So, I know with previous cases of people losing their accounts to similar scams, they were able to recover the account by using their transaction ID. I have my transaction ID and can provide it to the appropriate person upon request. However, I should clarify that my Mojang account was bought in 2014, so the payment was made to them, not to Microsoft - will this prevent me from recovering it through them?

    If I am unable to recover the account, is there any way for me to lock the account or have it deleted (again, by using the transaction ID) through Microsoft? This will hopefully prevent the hacker/scammer from selling the account on through the account market, which is against ToS (or at least it was Mojang's), and prevent it from being used to replicate the scam I fell for. If providing my transaction ID is not enough to achieve this, is there any way for me to get the account locked by showing proof of the DMs with the scammer - including them asking me for funds to have the account back, them sending the counterfeit link, etc? Would I need to show proof of the account being sold over a website for this to happen? Advice on this would be much appreciated.

    Finally, I just want to acknowledge that my name here is listed as anonymous, that is because I plan to link this support thread to a YouTube video on the matter to help provide others with support (if the thread is updated through time), so I wish to keep my real identity hidden from this audience, as I am using my personal Microsoft account to make this thread.

    Thank you for your time.

    :)
     
    Anonymous Person1DD, Nov 8, 2022
    #1
  2. JosefLBohorquez Win User

    How to recover a migrated minecraft account

    Yes, unfortunately that’s the case
    If maybe the hacked account was a Microsoft account, you could try to recover it

    But as the hacker stole your Minecraft and then they migrated the account to a new Microsoft account
    There is no way to know (from Microsoft side) which was the account used to migrate this Minecraft account
    They only have the tools to work with Microsoft accounts
  3. Georges C. Win User

    Account recovery is too confusing

    If you migrated Minecraft to your Microsoft account, and it was this account that was hacked, it will be the one you have to try to recover.
  4. C Zakila Win User

    Recover Hacked Account

    The problem I'm facing is my Microsoft account got deleted and cannot be recovered for some reason, I wanted to get back my minecraft account in my hacked Microsoft account.
  5. Lumie Helps Win User

    My Minecraft Microsoft account was hacked, Is there any way I can recover my account?

    Hi there Afaan A. I am Lumie and I would love to assist you today.

    I am so sorry you are having issues getting into your account.

    Unfortunately, you cannot show this information as a form of verification. There is no system for this.

    If you do not have the recovery options, unfortunately, your only option is to complete the Account Recovery Form as there is currently no way to identify the true account owners without it. [https://account.live.com/acsr]

    Make sure you complete it in an area you would normally access your account. It is important to be consistent with this form, you can fill out the form twice a day every day until you regain access to your account. Repeating this will increase your chances of recovery.

    Here are more tips for following through with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

    I am very sorry that there is no other way, proof of ownership such as ID or purchase history cannot gain access either. No Microsoft employee has the power to change your account access rights. This is truly the only way.

    I understand that you have tried before and been denied, but that doesn't mean you will always be denied. Please keep trying, the system works on probability, consistency is key! You only need to pass once. =)

    I hope this helps. Let me know if I can be of any additional assistance. -Lumie
  6. Lumie Helps Win User

    My Minecraft Microsoft account was hacked, Is there any way I can recover my account?

    Hi there Afaan A. Thank you for your response.

    Are you able to find your email using this tool: [https://account.live.com/username/recover]?

    Here is more information: [support.microsoft.com/account-billing/b2049472-3b8f-27d3-61c6-67a668453f4c]

    Otherwise, I believe it's best to talk to support directly from here: [support.xbox.com/contact-us]

    Please do be warned that if all you have is a username you will not be able to find the address as this is a security risk.

    I am sorry.

    I hope this helps.

    Let me know if I can be of any further assistance. -Lumie
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