Microsoft account hacked, can't do anything

Discus and support Microsoft account hacked, can't do anything in XBoX on Windows to solve the problem; I have tried the recovery form, but the email has been changed so it just responds with "This account does not exist", and I can't do anything like... Discussion in 'XBoX on Windows' started by Otto Read, Mar 3, 2024.

  1. Otto Read
    Otto Read Guest

    Microsoft account hacked, can't do anything


    I have tried the recovery form, but the email has been changed so it just responds with "This account does not exist", and I can't do anything like recovery of passwords etc. How can I fix this. He is on my account emailing people and logging on to minecraft scamming people.

    :)
     
    Otto Read, Mar 3, 2024
    #1
  2. Darhyl Amizola Win User

    Microsoft account hacked, can't do anything

    Hi Otto! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft/Minecraft account being compromised.

    From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

    If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

    According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Here's how to contact Xbox Support:

    "Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Tezzarrific Win User

    Account hacked microsoft not doing anything

    did you ever game share with anyone
  4. lachland Win User

    Account hacked microsoft not doing anything

    nope, only used this account to play sea of thieves
  5. jjfmrjefer Win User

    hacked account that I can't recover acc

    no I am just saying I have password and email to my microsoft account that was hacked but once I log in it says I am suspended and says to go to "aka.ms/comliancelock"

    account is still on hackers email so yea unless they unsuspend account I can't do anything
  6. Nursemorph Win User

    Account hacked, cannot do anything

Thema:

Microsoft account hacked, can't do anything

Loading...
  1. Microsoft account hacked, can't do anything - Similar Threads - Microsoft account hacked

  2. microsoft account hacked and email changed but password still the same

    in XBoX on Windows
    microsoft account hacked and email changed but password still the same: Hello, a russian dude hacked into my Microsoft account and changed the email but he didn't change the password, I want to change my email but it needs confirmation from the email account he...
  3. my microsoft account was hacked

    in XBoX Accessibility
    my microsoft account was hacked: my Microsoft account was hacked when i go to log in to the Microsoft store there are now two accounts with the email i used. i can login to one of them but it says i have nothing i had on my...
  4. Microsoft won't return my money after my account was hacked and 11 $25 gcs were purchased!!!!!

    in XBoX on Windows
    Microsoft won't return my money after my account was hacked and 11 $25 gcs were purchased!!!!!: SERIOUSLY???!! Someone hacked my account, ordered 11 $25 gift cards paid via my paypal and THEY WON'T REFUND ME FOR THESE???!!! So, I've now been robbed TWICE - one by the hacker and now by...
  5. Microsoft XBox & Email account Hacked

    in XBoX on Windows
    Microsoft XBox & Email account Hacked: Hello. My sons XBox account has been hacked. When he tries to sign in to his email outlook account says it does not exist. Is there anything we can do to recover it and fix it? Thanks...
  6. Is my microsoft account hacked?

    in XBoX on Windows
    Is my microsoft account hacked?: Hello guys, I have been receiving emails saying that my refund has been processed. I didn't log into my Microsoft account nor have I made any refund. Is it that my account was hacked or a scam...
  7. My microsoft account was hacked yesterday and 5 game codes were purchased - does anybody...

    in XBoX on Windows
    My microsoft account was hacked yesterday and 5 game codes were purchased - does anybody...: My Microsoft account was hacked yesterday and 5 game codes were purchased and gifted to a random email address - the total purchase amount was around £175. I have been desperately trying to...
  8. My microsoft/Minecraft account has been hacked, and the information has been changed. I...

    in XBoX Accessibility
    My microsoft/Minecraft account has been hacked, and the information has been changed. I...: I lost my account quite some time ago, and tried to make use of the form, since that day i think i must have filled in the form over 40 times. Everytime it came back with the reply you dont have...
  9. Account hacked and microsoft not caring enough to recover, And might pursue legal action.

    in XBoX Accessibility
    Account hacked and microsoft not caring enough to recover, And might pursue legal action.: So I've been having the worst Christmas and the worse new years of my life. A couple of days ago a friend of mine got hacked on steam and sent a bunch of links to hack people, being a dummy I...
  10. My minecraft/microsoft account got hacked and Im really confused and lost.

    in XBoX Accessibility
    My minecraft/microsoft account got hacked and Im really confused and lost.: Im gonna try to be as in-depth as possible to make this as least confusing as I can. I woke up today and opened up lunar client and noticed i was logged out, so i clicked on login and it asks me...