microsoft account email changed and deleted

Discus and support microsoft account email changed and deleted in XBoX Accessibility to solve the problem; My account was hacked and the email was changed is there any way to get access to that account again. the email was changed to mf*****@mcbaozi.com. I... Discussion in 'XBoX Accessibility' started by Temuln Temuln, Apr 18, 2023.

  1. microsoft account email changed and deleted


    My account was hacked and the email was changed is there any way to get access to that account again. the email was changed to mf*****@mcbaozi.com. I have no way to access this account. And I tried the recovery form but when I put in my original email it just said there was no account linked to. so is my microsoft account just gone? i created the account just to buy minecraft and bought it. i have my payment info and the invoince id and stuff. how can i recover my mcrosoft accoun AND my minecraft account? i really want a manual process of recovery. i bought the account last year june so its been a WHILE and i couldnt find any solution.

    :)
     
    Temuln Temuln, Apr 18, 2023
    #1
  2. KindGryphon Win User

    I want to add my old xbox account to new microsoft account.

    If I were to change the email on the account, would the other Microsoft account be deleted?
    Per https://support.xbox.com/en-US/help/account-profile/manage-account/change-email-sign-in-for-microsoft-account

    If the old email you are changing is a Microsoft email then yes it will be deleted when you change the email:

    Warning When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time.
  3. 2366e96d-2626-4f84-b Win User

    microsoft account email changed and deleted

    i dont know the ahckler's emails since its hidden
  4. Rostom L Win User

    microsoft account email changed and deleted

    Hi Temuln!

    Sorry to hear about what happened. This is clearly not the situation I want you to be in. Just to set your expectation, due to our account safety and security, only us the account owners have the ability to recover our accounts and verify their ownership. Even a Microsoft Support cannot recover our accounts on our behalf because they're protected by the security information we have setup on our accounts which we only have access to.

    Since your email address was replaced already, you cannot use your own email address to recover your account. You should use the current email address of your account which must be the hacker’s email address to start the account recovery process.

    Since you knew the current email address of your account (hacker's email), you may try to reset the account password through https://account.live.com/pw
    ***Make sure to sign out any account signed in to https://account.microsoft.com website before starting an account recovery.
    *** Use the hacker's email address as the account you're trying to get back into.

    If it doesn’t work, try to fill out the account recovery form on https://account.live.com/acsr
    *** Use the hacker's email address as the account you're trying to get back into.

    You may also use the Microsoft’s interactive tool here https://support.microsoft.com/account-billing/h...
  5. Georges C. Win User

    microsoft account email changed and deleted

    Hello, in this case you should contact Xbox Customer Service via chat and request an ATO (Account Takeover), this is because this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and procedures that Xbox Support has.

    However, ATO is a similar procedure to the online form, but done by a Microsoft agent, it will need as much information as possible for you to do the procedure.

    https://support.xbox.com/en-US/contact-us

    Here in the community we are independent consultants, so we do not have access to the same information and tools that support has.

    Each account recovery case is unique, and if you request the ATO, you must wait for a response from Microsoft's investigation department.
  6. [EX] Win User

    microsoft account email changed and deleted

    Hey,

    I always thought an account Email can't be changed ! How should this be possible ?
Thema:

microsoft account email changed and deleted

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