Microsoft Account disconnecting on Minecraft

CourtneyHoene · Jan 22, 2022

I play Minecraft via the Nintendo Switch. I have both a Nintendo and Microsoft account to be able to play online. However, when I try to join a realm, the message that shows is "We could not connect to Realms right now. We will try again soon." When I am playing on my own world, I cannot play with any friends online and they message shown is "Oops! Your Microsoft Account was disconnected. To invite more players, sign in on the Main Menu and restart your world." I know there is no issue with my accounts, as I am able to connect when not at home. The only time this problem occurs is when I am connected to my home wifi. I have no issues with this wifi either. My switch connects just fine and other applications will load perfectly. Multiple phones, TVs, and computers connect at the same time just fine, yet when my switch is the only electronic connected, nothing changes. I know there is no issue with wifi connection or bandwith. I just don't understand why this keeps happening. This has only been an issue for the past month, as I used to be able to play with no problems on the same account, same device, and same wifi. What the heck is happening?

:)

daxdog46083

I want to disconnect my Microsoft account from my PSN account but Minecraft on PS4 says its permanent, is there a fix for that?

XBF Chris J

Hello Stam Leader,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if
any) you’ve tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

Ricardo Cintra

Hi try see if change your DNS Address or this guide can help you https://support.xbox.com/en-US/xbox-on-windows/social/troubleshoot-party-chat

XBF John

Hello,

Often sudden changes can be due to service outages in the Microsoft or Xbox Network or even sometimes in the Nintendo Network that take some time to work through and solve on the company's end. You posted this thread four days ago, so please let me know if this is still happening on your Nintendo Switch and we can see about troubleshooting issues with your Microsoft Account.

thank you,

XBF Brad A

Hi Radonut,

Thanks for the replies. We recommend reaching out to the
Minecraft forums. This is most likely an issue with the phone connection. Will be locking this thread as it is a month old.

Thanks,

Brad

Microsoft Account disconnecting on Minecraft