Microsoft account details

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Balahat, since you don't remember the email from the account that owns, you should try to remember what the account is or follow the steps below to see if you can find the email you used for the account.

Xbox Support can’t provide this information, even if you know your Gamertag.

If you've forgotten your password, the Lost Password Solution link can help:

https://support.xbox.com/en-US/help/account-pro...

If you've forgotten your account/username/Gamertag and if you’ve forgotten which email address see the Lost Account Solution link:

https://support.xbox.com/en-US/help/account-pro...

Recover using your Alternate phone number or email address:

1. All you need to do is to go to https://account.live.com

2. Click on Sign in

3. Choose sign in options

4. Choose Forgot my username from there you will be ask for alternate email or phone number that you use with that account, if you enter it correctly then you will be able to see the right email for your account.

Try this support page.
https://support.microsoft.com/en-us/help/12407/microsoft-account-change-email-phone-number You can't change the email for the Xbox account, but you can change the email for your Microsoft account that is linked to your Xbox account.

1. Sign in to your account using your existing alias and password.
2. Go to Your info at the top of the page.
   
3. Select Manage how you sign in to Microsoft.
   
4. You may be asked to verify your account before changes can be made. Follow the instructions provided to select your alias:
   • Select Add email. You can create either a new Outlook.com email address or add an address that you already have. Then, select
     Add alias. You’ll be returned to the previous screen. Select
     Verify and follow the instructions provided.
   • Or, select Add phone number. Enter the phone number you want to use, and then select
     Next. When you add a new phone number, we'll send a text message to that number to verify it. Enter the code in the text message, and then select
     Next.
     Note Email addresses and phone numbers that are already an alias on another account can’t be used.
     

It can take up to 48 hours for the change to be implemented across all Microsoft services. If you sign in to your Microsoft account on an Xbox One console by using your Kinect sensor, you might temporarily
be asked to manually sign in with a controller. If you're still being asked to manually sign in after 2 days, try removing your account from the console and then adding it back.

You can use any email address or phone number you have listed as an alias to sign in. To make it harder for someone to break into your account, change your sign-in preferences to turn off any alias you
don't want used to sign in.

hi,

before i had my Xbox 360 i used my mates and i stupidly linked a old account to my current email address and my current gamer tag has a email i don't use this means i wont be able to sing up to netflix or crunchy roll with my current email because its not
the same as my current gamer-tags email how do i swap them ? do i just simply delete my old gamer tag and then just re-use my current email or will it not allow me because it was linked to a old gamer tag ?

Hello Admiral Addy,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.