Microsoft account blocked

beaunolten · Jun 11, 2019

Hi i forgot my password for my microsoft account. I did not use it to send mails just using it for the game Forza Horizon 4. i tried to reset the password but it gives the xbox option that tells me to put my gamertag in and xbox live id. but i have no
xbox. I am using the PC and the savegame for that game is connected to your account... Please how can i reset my password.

:)

AFlick814

Or is there a way to get my purchases refunded? because I purchased like all the season passes for most of the call of dutys and then I get blocked out of my account.

XBF Brad A

HI,

Yes on the account recovery form it asks you these. You can find the live ID on your Xbox. Go to settings>system>console info the Xbox live device id is the one you are looking for. It will start with a FD.

Thanks,

Brad

beaunolten

got no phone number on it or second mail......

DanMen334

con que tengas una cuenta de correo basta utiliza los datos de tu correo

BobMcFly247

The two step authentication is one of the best inventions microsoft uses to protect your account from being stolen. In times where every week a hacker group gets capable of thousands of userdata it is absolutely necessary to have additional security measures.
Just checking for the IP is simply not working as you are not on the same IP all the time, except you use a static one provided by your ISP which is not usual.

Remember, this kind of authenticationis only necessary when changing essential settings on your account, like payment methods, email adresses or passwords. So to say on items, where it is aboslutely important to verify it's you changing them.

If you do not receive these codes you may have made a mistake in entering your phone number as I never had any issues in receiving these codes on my mobile.

Microsoft account blocked